Order Confirmation Page Not Being Redirected After Purchase

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  • Hikashop Business
2 years 8 months ago #340020

-- HikaShop version -- : 4.5.0
-- Joomla version -- : 3.10.8
-- PHP version -- : 7.4.28

Hello,

I am currently having issue where once purchases are made customers are not being redirected to the order confirmation page. Is there a certain place I need to update with the latest Hikashop version? I have the page url loaded within the Strip return field but redirection is not working currently. Thanks N Advance

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2 years 8 months ago #340024

Hi,

So you say that you've entered a URL in the "Return URL" setting of your Stripe payment method, but you're directed elsewhere after the payment ?
Where are you redirected ? What is the URL and what do you see on the page ?
Could you maybe do a screenshot ?

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  • Posts: 130
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  • Hikashop Business
2 years 8 months ago #340039

Hey NIcolas,

It actually just redirects me back to the homepage of the site and that's it. Order goes through 100% but redirects to homepage.

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2 years 8 months ago #340052

Hello,

In order, to be able to answer you be more precise and detailed in your returns.
Please, provides these required elements (already ask by Nicolas) :
- What is the URL and what do you see on the page => screenshot)
- Your payment method complete settings screenshot

Awaiting your elements to progress on your subject.
Regards

Last edit: 2 years 8 months ago by Philip.

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