Add to cart redirect issue

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2 years 4 months ago #343375

I have no idea why the page will be redirected to the checkout process after 2 sec even though I select the "CONTINUE SHOPPING" option.

I didn't modify anything on the add-to-cart function. Please help:sick:

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2 years 4 months ago #343377

Hello,

Please, provide these elements in order to allow us to better understand the context and the issue :
- An Url link to your website (where we can experience the issue)
- A step by step process to reproduce the issue
- Your Cart Notification plugin settings screenshot.

Awaiting your elements in order to progress on your subject.
Regards

Last edit: 2 years 4 months ago by Philip.

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2 years 4 months ago #343390

Hi,

URL - eduquay.satumalaysiahosting.com/products
STEP - Add to Cart -> Continued Shopping -> Auto redirect to checkout page
Screenshot - Kindly refer to attachments.

Attachments:

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2 years 4 months ago #343391

Hi,

Even if you don't click on the "continue shopping" button and just wait a bit after the add to cart, you get redirected to the checkout.
This indicates that you must have the setting "Redirect to checkout" activated in the settings of the HikaShop cart notification plugin.
So please check its settings in the Joomla plugins manager.

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2 years 4 months ago #343403

Hi,

I have already looked into the settings and also tried to remove all the content of the 'cartnotify' plugin, but the page is still auto-redirected to the checkout page.

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  • MODERATOR
2 years 4 months ago #343409

Hello,

Please, provide your Cart Notification plugin setting screenshot.
For this, go to System, and Manage => Plugins, then use the search input with "Cart notification", to find the HikaShop Cart notification Plugin.
=> Click to edit, and provide us settings screenshot please.

Awaiting your elements to progress on your issue.
Regards

Last edit: 2 years 4 months ago by Philip.

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2 years 4 months ago #343425

I changed to 'No redirect' from 'On success', and it works fine now.

Thanks for your help!

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