missing font-awesome icons

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2 years 1 month ago #345559

-- url of the page with the problem -- : local
-- HikaShop version -- : 4.6.2
-- Joomla version -- : 4.2.3
-- PHP version -- : 8.0.14
-- Browser(s) name and version -- : various all up to date
-- Error-message(debug-mod must be tuned on) -- : no message

On my local test site I updated to Hikashop 4.6.2. On the live site ( webshop.3hornstheorie.nl/ ) I am still on version 4.6.1 and there I have no problems.
On the local site when I add a product to the shopping cart it appears in the module on the left but the icons to print, refresh or remove are missing. When I proceed to the checkout ("Verder naar kassa") the icons are still missing. But when I click on the button to keep shopping ("Verder winkelen") the the icons reappear.
As I said on the live site with version 4.6.1 this is not a problem. So I will for now not update to 4.6.2.

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2 years 1 month ago #345560

Hi,

No one has reported the issue so it will hard to help you without being able to look at the problem while it's happening.
Could you make a copy of your website online to reproduce the issue ? For example, in a subfolder of your website.

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2 years 1 month ago #345567

I will look into this tomorrow morning and get back to you.
Can you also remove the duplicate post I made about this by mistake.

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2 years 1 month ago #345575

It's done.

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2 years 1 month ago #345582

Hi Nicolas,
I made a copy of my webshop in: hikashop.test3horns.nl . You can investigate there.
When I updated hikashop in that environment I saw that I had to check two of your overrides. I haven't done that yet but could it be that the root of the problem is there?
I will let you know what I find there.
Greetings, Hans

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2 years 1 month ago #345584

Hi Nicolas,
I checked the template overrides. The only change in these overrides were related to a change in the version number. Also when I completely removed them the problem as I mentioned in my original post stayed.
I hope you can figure out what is going on.
Greetings, Hans

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2 years 1 month ago #345594

Hi,

I've made a patch to HikaShop which I think would help. Please download again the install package of the 4.6.2 on our website and install on the website. If that still doesn't help, please provide a FTP access so that we can look deeper into it.

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2 years 1 month ago #345599

Hi Nicolas,
The problem I encountered is SOLVED. THANKS!
Greetings from the Netherlands,
Hans

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