Variants not working

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13 years 11 months ago #2554

Hello,

Need more help. I am trying to create variants for my products. Same product with different heights and widths.

When I go to "variants" and create them, then go back to the main product, they don't show up. I click "add" and they don't show up in the list.

If i go back to "manage variants" they disappear again.

This portion of the system seems really buggy.

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13 years 11 months ago #2555

Looks like this is a problem with FireFox.

I switched to Internet Explorer and its working fine.

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13 years 11 months ago #2562

You should not have to create the variants as they should be generated automatically when you add the characteristics to your main product:
www.hikashop.com/support/documentation/i...html#characteristics

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13 years 11 months ago #2577

I figured this out too. Everything is working as it should..

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12 years 7 months ago #44807

I know this is a year old but I am adding / removing new characteristics to a product and the variants are not changing. Should I recreate the product?

update: When I recreate the product the variants appear as expected. How can I change the characteristics and variants for an existing product?

update: I deleted all the variants in the existing product and then it recreated all the new variants.

So solved. Great work everyone :P

Last edit: 12 years 7 months ago by Mat.

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