Problems with "Have a question about the product"

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12 years 9 months ago #37330

Hi

I have a problem with the query of the product in the Business Edition.
On the product page on the button "Have a question about the product" when people write I do not receive the form correctly, I only receive the name, email and the query but I do not receive the reference product.
What is the problem?
I send some screenshots

Than you

Andreu

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Last edit: 12 years 9 months ago by diosneptuno.

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12 years 9 months ago #37469

Hi,

You should get the name of the product in the subject of the email. If not, you must have that problem:
www.hikashop.com/en/forum/4-how-to/36858...for-information.html

The following user(s) said Thank You: diosneptuno

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12 years 9 months ago #37500

Hello Nicolas:

Thanks I had some product variants without title, this was the problem.
Now works correctly :)

Last edit: 12 years 9 months ago by diosneptuno.

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