Error loadibng product page

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12 years 7 months ago #46887

i have propeblem on loading the product page when i click on the product to see the details i see error page :
www.domain.com/product/6-hp-compaq-dc5100mt-pentium4.html on the website, an error has occurred. Maybe they will just wait or is misconfigured.


who can help me to configure this error ?

thanks

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12 years 7 months ago #46896

What error do you have ? Could you do a screenshot ?

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12 years 7 months ago #46899

Beim Abrufen von domain.ch/shop/product/5-traum-website.html ist auf der Website ein Fehler aufgetreten. Möglicherweise wird sie gerade gewartet oder ist falsch konfiguriert.
Vorschläge:
Laden Sie diese Webseite später erneut.
HTTP-Fehler 500 (Internal Server Error): Beim Versuch des Servers, die Anforderung zu verarbeiten, ist eine unerwartete Bedingung aufgetreten.
English:
When retrieving domain.ch/shop/product/5-traum-website.html on the website, an error has occurred. Maybe they will just wait or is misconfigured.
suggestions:
Download this site again later.
HTTP Error 500 (Internal Server Error) when the server tried to process the request, is an unexpected condition has occurred.

that is the screenshot also when i save product is not accepted the same error i see.

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12 years 7 months ago #46902

How did you configure your product ?
Do you have a lot of characteristics ?
Could you do a screenshot of the options of your product (a real screenshot)?

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12 years 7 months ago #46904

i sent you email This email address is being protected from spambots. You need JavaScript enabled to view it. the screenshot of the configuration product page

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12 years 7 months ago #46910

You sent a screenshot of the display options of product listings.
What I want is a screenshot of the product's edition page.

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12 years 7 months ago #46911

do you have sample of that in order to find quickly

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12 years 7 months ago #47068

Yes, that one: www.hikashop.com/media/doc/product_form_small.png

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12 years 7 months ago #47308

i have sent the picture of the product

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12 years 7 months ago #47616

So you don't have any characteristics on your product.
So it doesn't come from that.

Could you look into your PHP error log for the real error message behind that 500 apache error ?

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