Some products donot display description

  • Posts: 2
  • Thank you received: 0
12 years 1 week ago #75557

Hello All,

I am very new to hikashop and facing several problems. Some products at my hikashop do not display description and values properly.

an example is her washedupjewelry.com/rings/product/93-sun...ll-ring#.UJ6S14ciGbg

My joomla version is 1.5.26 and hikashop version is 1.5.8

Can anyone please tell me why this is happening.

Attachments:

Please Log in or Create an account to join the conversation.

  • Posts: 82863
  • Thank you received: 13372
  • MODERATOR
12 years 1 week ago #75786

Hi,

That's because your characteristics are not setup properly in your product.
Before HikaShop 1.6.0, you had to add all the characteristics at once in a product, otherwise it would work properly.
So you need to:
1. Delete all the variants of the product on the listing of variants that you can access via the button "manage variants" on the product edition screen.
2. Delete the characteristics of the product.
3. Save the product.
4. Add the characteristics again.
5. The system will regenerate all the variants automatically and you should be able to see the dropdowns properly on the front end.

Please Log in or Create an account to join the conversation.

Time to create page: 0.049 seconds
Powered by Kunena Forum