Problems when adding more than 2 characteristics

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11 years 8 months ago #94227

Whenever I add more than 2 characteristics for certain products on Hikashop, the product shows no value like in the photo below. Any help with this would be greatly appreciated.

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11 years 8 months ago #94263

This means that the data of the variants of the product is not correct in the database.

To fix that for that product, you should:
1. Delete all the variants of the product on the listing of variants that you can access via the button "manage variants" on the product edition screen.
2. Delete the characteristics of the product.
3. Save the product.
4. Add the characteristics again.
5. The system will regenerate all the variants automatically and you should be able to see the dropdowns properly on the front end.

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