Images not appearing

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6 years 5 months ago #293204

-- url of the page with the problem -- : billray.me/shop/product/p3-23-18-127bpm.html
-- HikaShop version -- : 3.4.0
-- Joomla version -- : 3.8.8
-- PHP version -- : 5.6.31
-- Browser(s) name and version -- : Chrome 66.0.3359.158
-- Error-message(debug-mod must be tuned on) -- : 404 error on image link; image is in folder and perms are 644, also CHOWN is set properly.

So I uploaded the "default product image" and when the image was uploading, a preview was there but upon the upload completing, the image is broken. I can see it in the folder and it won't appear. I have the CHOWN and CHMOD settings correct. This is weird.

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6 years 5 months ago #293269

Hi,

Did you click on the save button of the HikaShop configuration after uploading the new image ?
For some reason, it seems that the sytem is looking for the image in media/com_hikashop/upload/safe
How did you configure the upload path and upload secure path settings of the HikaShop configuration ?

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