PayPal

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12 years 6 months ago #48839

Hello

Every Time I get an order, I also get an e-mail saying the below - What Is wrong and how do I fix it?


Hello,
A Paypal notification was refused because the IP 173.0.81.1 is not in the list of valid IPs :
173.0.88.*
66.211.169.*
173.0.84.*
66.211.170.*
173.0.82.*

Check the documentation concerning this issue at www.hikashop.com/index.php?option=com_up...ment-paypal-error#ip
This notification was for the order E1S08 on the website www.westcoastpaintball.com/
You can access the order details directly by clicking on the link below after logging in your back end:
www.westcoastpaintball.com/administrator...sk=edit&order_id=108

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12 years 6 months ago #48841

You should click on the link of the email:

Paypal might change or add IPs for their servers when they need to handle more transactions. When your server receives a notification from another IP than the IPs of paypal listed in the paypal payment plugin options, you will receive an email automatically to your paypal address informing you of it. You can refresh this list of IPs by clicking on the link below. If paypal really added new IPs you should see them appear here. Otherwise, if you are sure that the IP from which the notification came from is a valid paypal IP you can add it to the list manually. If the notification came from someone else, it might be an attack attempt (if the payment has not been received on your paypal account for instance), in which case you can ignore it as the system blocked it. Finally, you can always disable this feature by removing all the IPs in the list and saving the paypal payment method options. You will always be able to retrieve the paypal IPs later on to reactivate the feature.

PayPal has added new IPs lately. Either add the IPs in the IPs option of the plugin or remove all of the IPs in order to deactivate the check.

The following user(s) said Thank You: DaveSkye

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