PayPal Pro

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12 years 18 hours ago #78724

Hi,
i receive the following error using Paypal Pro Plugin:

ERROR 10565: The merchant country is not supported.
I read somewhere that the DoDirectPayment method is available just for few country (not Italy i guess).
Is it true? Any workaround?

Thanks




and here is the debug message:

Array ( [USER] => decicc_1353661689_biz_api1.gmail.com [PWD] => xxxxxxxxxxx [SIGNATURE] => A1tjT12T97i0r.BoHj0B4mMQQl-SAdaYzLgY8RZOnaTdjpUuqAdDB3sJ [VERSION] => 51.0 [METHOD] => DoDirectPayment [PAYMENTACTION] => Sale [AMT] => 89.00 [ACCT] => 4156654261499238 [EXPDATE] => 112017 [FIRSTNAME] => sandro deciccio [LASTNAME] => cicciuzzo [CURRENCYCODE] => EUR => deciccius@gmail.com [STREET] => via cibrario 29 bis [STREET2] => [CITY] => torino [STATE] => Torino [COUNTRYCODE] => IT [ZIP] => 10143 [BN] => HikariSoftware_Cart_DP [SHIPTONAME] => sandro deciccio cicciuzzo [SHIPTOSTREET] => via cibrario 29 bis [SHIPTOSTREET2] => [SHIPTOCITY] => torino [SHIPTOSTATE] => Torino [SHIPTOCOUNTRY] => IT [SHIPTOZIP] => 10143 [SHIPTOPHONENUM] => [L_NAME1] => CENA REALE [L_NUMBER1] => CENA_REALE [L_AMT1] => 79 [L_QTY1] => 1 [L_TAXAMT1] => 0 [SHIPPINGAMT] => 10 [ITEMAMT] => 79 ) api-3t.sandbox.paypal.com/nvp Array ( [TIMESTAMP] => 2012%2d11%2d26T09%3a04%3a17Z [CORRELATIONID] => a2c0816a49408 [ACK] => Failure [VERSION] => 51%2e0 [BUILD] => 4137385 [L_ERRORCODE0] => 10565 [L_SHORTMESSAGE0] => Merchant%20country%20unsupported%2e [L_LONGMESSAGE0] => The%20merchant%20country%20is%20not%20supported%2e [L_SEVERITYCODE0] => Error [AMT] => 89%2e00 [CURRENCYCODE] => EUR )[EMAIL] => This email address is being protected from spambots. You need JavaScript enabled to view it. [STREET] => via cibrario 29 bis [STREET2] => [CITY] => torino [STATE] => Torino [COUNTRYCODE] => IT [ZIP] => 10143 [BN] => HikariSoftware_Cart_DP [SHIPTONAME] => sandro deciccio cicciuzzo [SHIPTOSTREET] => via cibrario 29 bis [SHIPTOSTREET2] => [SHIPTOCITY] => torino [SHIPTOSTATE] => Torino [SHIPTOCOUNTRY] => IT [SHIPTOZIP] => 10143 [SHIPTOPHONENUM] => [L_NAME1] => CENA REALE [L_NUMBER1] => CENA_REALE [L_AMT1] => 79 [L_QTY1] => 1 [L_TAXAMT1] => 0 [SHIPPINGAMT] => 10 [ITEMAMT] => 79 ) api-3t.sandbox.paypal.com/nvp Array ( [TIMESTAMP] => 2012%2d11%2d26T09%3a04%3a17Z [CORRELATIONID] => a2c0816a49408 [ACK] => Failure [VERSION] => 51%2e0 [BUILD] => 4137385 [L_ERRORCODE0] => 10565 [L_SHORTMESSAGE0] => Merchant%20country%20unsupported%2e [L_LONGMESSAGE0] => The%20merchant%20country%20is%20not%20supported%2e [L_SEVERITYCODE0] => Error [AMT] => 89%2e00 [CURRENCYCODE] => EUR )

Last edit: 12 years 18 hours ago by deciccius.

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12 years 16 hours ago #78738

Hi,

As long as I know, Paypal Pro is only available for USA and Canada.
This limitation is for the merchant account, not for the customers.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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12 years 11 hours ago #78829

thanks for the confirmation of my doubt.
of course i can't move the shop's address from italy :(

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