Customer bought digital product but no link sent

  • Posts: 5
  • Thank you received: 0
11 years 11 months ago #82105

Hi,

I am testing my site now and found that when I purchased a digital product off my site, I did not receive any notifications from PayPal about the purchase and there was no link sent directly to the customer upon completion of their purchase and payment.

Could you kindly advise?

Thanks.

Please Log in or Create an account to join the conversation.

  • Posts: 5
  • Thank you received: 0
11 years 11 months ago #82122

Here is the image for my settings for PayPal attached.

Thanks in advance.

Attachments:
Last edit: 11 years 11 months ago by charis315. Reason: image resubmit

Please Log in or Create an account to join the conversation.

  • Posts: 13201
  • Thank you received: 2322
11 years 11 months ago #82319

Hi,

that's because you have enable the option "enable validation mode" which imply that you have to validate the payment in your PayPal interface.
If you want that paypal automatically validate the payment, disable this option.

Please Log in or Create an account to join the conversation.

Time to create page: 0.066 seconds
Powered by Kunena Forum