Paypal payment problem

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11 years 7 months ago #100895

Our PayPal pro payment plugin is working great. However when they click on the PayPal payment option they get an email with an order number irregardless of weather they finish the transaction with PayPal or not. It is causing some confusion with our customers. Is there a way to set it it up so that no order created email goes out? Just one email when the order is confirmed from PayPal? I tried changing the pending status to none but that did not work.

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11 years 7 months ago #100907

You can disable the "order creation notification" email via the menu System>Emails and only the confirmation email will be sent.

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