Edit Cart Username

-- HikaShop version -- : 2.6.0
-- Joomla version -- : 3.4.8

Hi
When I try to change the user name for a cart (at the back end) the user I select is replaced with a random user.

I have checked the database and cleared all cache but the problem remains.

It is a useful method for us when we want to create an order for a customer. We load a cart logged in as a Test-User and then, when we are happy, go to the back-end and change the user for that cart. But at the moment we cannot select the user we want. We can see the user we want, but on confirm a different user is selected.

Help would be much appreciated.
Kind regards, Bob

Update: Updated to latest version 2.6.1 but still have this problem.

Hi,

I just tried on my local and I don't have this issue. Do you have overrides for the backend cart views ?
Are the customers existing and with the correct ID in database ?

No backend overrides Xavier. Not sure how to tell if the correct ID is set. I simply choose the user from the list presented, but a different user populates the form instead.
Would you be willing to register at the site for me to set you admin rights?

Hi,

You can directly create an account for us and send us the informations via our contact form with a link to this topic in your message.
www.hikashop.com/support/contact-us.html

Thanks Xavier - contact form sent with login details.

Hi,

The given account does not allow me to reach the backend and so see the issue.
Could you grant the access for this account ?

Sorry - now sorted the back end access for the user on the contact form - thanks for your patience.

Hi,

I am not able to reproduce the issue. When I add a customer to the cart, the correct customer is added.
Even when I add a customer form the third page of the list, no problems.

ps: after a second attempt it seems that if you select a customer, then another one it is not working as expected. So in this case you have to close the cart edition page (go back on the listing) and open again the cart page and set the customer.

Yes - that's exactly what we experience too.

What we want to do is create a cart using one of our own staff accounts, with the same ACL (determined by User Group) as the customer, from the front end. Then assign that cart to the customer, ready for when they login.

But when we switch from one of our Staff Accounts (often we use Testdealer for our wholesale customers) and try to select one customer, another is chosen instead. It seems like the relationship between User Group and Customer isn't working correctly.

A good example is Testdealer (ID80, used to create the cart) then assign it to one wholesale customer, Nickb (ID632). When we select Nickb, who is also a member of the ACL Group Dealers (ID10) a seemingly random user is selected instead.

Xavier wrote: Hi,
ps: after a second attempt it seems that if you select a customer, then another one it is not working as expected. So in this case you have to close the cart edition page (go back on the listing) and open again the cart page and set the customer.

<button onclick="hikashop.submitform('customer_save', 'hikashop_form'); window.parent.location.reload();" >..</button>

Hi,

So please try to replace the code:

window.parent.location.reload();
[code]
By:
[code]
setTimeout(function(){
    window.parent.location.reload();
},1500);

Thanks Xavier. But I'm not sure if this code is for me or Korso, and where it needs to go...

Xavier wrote: Hi,

So please try to replace the code:

window.parent.location.reload();
[code]
By:
[code]
setTimeout(function(){
    window.parent.location.reload();
},1500);

Hi,

You're right, my code could not be working fine.
Please edit the file "administrator/components/com_hikashop/controllers/cart.php" and replace the function "customer_save()" by:

	public function customer_save() {
		$class = hikashop_get('class.cart');
		if( $class === null )
			return false;

		$cart = new stdClass();
		$cart->cart_id = JRequest::getVar('cart_id','0');
		$cart->user_id = JRequest::getVar('user_id','0');
		$cart->session_id = JRequest::getVar('session_id','0');
		$cart->cart_type = JRequest::getVar('cart_type','cart');
		$status = $class->save($cart);
		if($status){
			JRequest::setVar('cid',$status);
			$js = 'parent.window.location.href=\''.hikashop_completeLink('cart&task=edit&cart_type='.$cart->cart_type.'&cid[]='.@$status,false,true).'\';';
		}else{
			$js = 'parent.window.location.reload();';
		}
		if(!headers_sent()){
			header( 'Cache-Control: no-store, no-cache, must-revalidate' );
			header( 'Cache-Control: post-check=0, pre-check=0', false );
			header( 'Pragma: no-cache' );
		}
		echo '<html><head><script type="text/javascript">'.$js.'</script></head><body></body></html>';
		exit;
	}

Sorry Xavier - that doesn't seem to have effected any change with my original issue. The same strange behaviour remains - spurious customer saved instead of the one I chose from the list.

Hi,

Please provide a ftp access via our contact form. (with url to this topic in the message)
I will debug this on your end directly.

Thanks Xavier. FTP Access details via form sent to you.

Hi,

I am not able to connect to your FTP. Could you check this ?

Just checked and sent corrected details via form - sorry Xavier, all thumbs today!