-- HikaShop version -- : 3.2.2
-- Joomla version -- : 3.8.3
-- PHP version -- : 5.6.33
Hi,
I'm puzzled about the cart management in the backend (in menu Customers)
Sometimes there are many carts in the listing with the same customer/IP address, with no or only a few minutes time difference. These customers are not logged in.
When I add a product to the cart myself, my cart is shown in the listing. And after that I add another product, and after that I delete a product. These changes are done in the original cart in the listing, not in a new cart.
That's the way it should be, I suppose.
So I wonder: why have some customers a few carts within a very short time? Should I change some configuration?
Details of the configuration: Multi carts are not enabled.
The cart retaining period is 12 hours; the frequency of the check is 12 hours.
Cachetime: 30 minutes (system cache conservative)
Regards,
Udo