Re: Australia Post Rates - Hikashop 1.5.5 + J1.7.3

The auspost plugin just does not work right in Joomla 2.54

I have this product:
length: 55.0000 mm
width: 55.000 mm
height: 78.000 mm
weight 560.000 g

item is 12x in the cart

Configuration g, kg and mm, cm

Origin: 2481 Byron Bay
Destination: 2482 Mullumbimby

Australia Post Standard 61.50 AUD
Australia Post Express 115.80 AUD


In theory we would have 2x 78mm = 156mm
then 6 x 55mm = 330mm
Give a bit more and then the box would be h250mm x w400 mm x l400 mm
Weight would be 12 x 560g = 6720g - lets make it 7-8 kg

Australia Post Standard 16.65 AUD
Australia Post Express 48.90 AUD

I have tried all other combinations g,kg / kg,g mm,cm /cm,mm and they all give no results that would make sense.

I have come close to a valid postage when I changed the dimensions and weight like this

length: 30.000 mm
width: 30.000 mm
height: 30.000 mm
weight 125.000 g

So.... what's going on?

The "Group products together" option in the Auspost plug-in is set to "yes" already.

I'm getting the same results as before after setting dimensions and weight back to it's original value - sorry - no change.

hello,

Could you try to replace your file "plugins/hikashopshipping/aupost" by this file

1. Standard settings with product (real) values in gr and mm, Configuration g,kg and mm,cm:
"The request to the Australia Post server failed with the message: The Width cannot exceed 105cm."
2. Product (real) values in gr and mm, Configuratio kg,g and cm,mm
"The request to the Australia Post server failed with the message: The Length cannot exceed 105cm."
3. Product (real) values in gr and mm, configuration at kg,g and cm,mm
12 products
to 2482 (very close) Australia Post Standard 8.60 AUD / Australia Post Express 11.55 AUD
to 7009 Tasmania Australia Post Standard 8.60 AUD / Australia Post Express 11.55 AUD !!!!
to 2230 NSW Australia Post Standard 8.60 AUD / Australia Post Express 11.55 AUD !!!!!

The other products with reduced values show the same postage.

The plug-in had been completely un-installed and re-installed

Hello,

I think that I figured where the problem came from, I will check this and let you know.

/

Thank you, that looks very promising!

I'm doing a few more tests and will come back to you.

One little problem - when it splits it up into more than one package (which looks like it's calculated correct) there is a line of text:

Australia Post Standard 48.10 AUD
2 packages (test line, to change)

Australia Post Express 159.00 AUD
2 packages (test line, to change)

Hello,

yes, it's because Australia post have a limitation of the Lenght(1050 mm), Widht(350 mm) and Height(350 mm) for every packages. So, this line just means that you'll have to send 2 packages.

But as you can see, it's a "test line" so we will replace it.

for the moment you can replace the line 338 in your "aupost.php" file :

$rates[$type]->shipping_description = $shipping_description . $rates[$type]->packages.' packages (test line, to change)';

$rates[$type]->shipping_description = $shipping_description . $rates[$type]->packages.' packages';

Hi Nicolas - can you possibly tell me the configuration setup required to make the Auspost plugin work? I have been reading the forums / threads and have it setup as follows:

Zone: 13 Australia
Images: auspost
tax category: default tax category
minimum price: blank (AUD)
Post Code: 2064
Additional fee: 5
Standard freight ticked as only option
reverse order of services : No
Group products together : Yes

Inside the product, i have the weight set to Kgs, 1.5 kg to be exact. Dimensions set in Meter's as 0.1 / 0.1 / 0.3 . On checkout, freight does not appear at all -im wondering if there is another setting in the configuration that needs to be toggled? Could this have a link to user registration / easy registration and no-registration options in that it obviously requires a destination postcode?

Thanks, Ross

Hello,
can you tell me what is your shipping adresse ? because the standard shipping method can send packages only in australia and your shipping zone is in Australia.

Can you test it with the last version of AUPOST that I made ?

Hi M

As above, 2064, Artarmon Sydney.

Thanks Ross

Ok good, Did you tried it with the plugin that I gave you ?

I'm having issues with the Australia post plugin as well. All my settings are correct, products have correct weights and dimension, the shipping dimensions I have are mm,cm,m and g, kg. I am replicating my existing shop which works fine but this time in Joomla 2.5 ready for a changeover - everything is identical - but I am getting errors like the "The request to the Australia Post server failed with the message: The Length cannot exceed 105cm." error. I don't want to turn off group items together but if I do then I get the message "The cart items combined volume is too big for all the possible shipping methods". But if I order the same products on my existing shop I don't get any error and the calculations are perfect.
Have updated the plugin to the zip file aupost_2012-04-23.zip.

What else would be causing this problem?
Cheers

Hello Huski,

Australia post have a lenght limitation, can you tell me the Lenght of all of your product in your order ?

item 1 is 20mm, item 2 is 30cm and item 3 is 35cm - total of 65.2 cm.

Can you test it with this AUPOST plugin ?

Now I am getting the message Volume is too big.

Ok, so can you now tell the dimensions of every products in your order ?