Hi,
To add an email as CC for each email sent to the customer , you can create a plugin based on the function "onBeforeMailSend()" to add the email as recipient.
The functions to add a recipient as CC or BCC are:
$mail->addBCC('This email address is being protected from spambots. You need JavaScript enabled to view it.');
or
$mail->addCC('This email address is being protected from spambots. You need JavaScript enabled to view it.');
Use: $mail = hikashop_get('class.mail'); to load the $mail object.
www.hikashop.com/fr/support/documentatio...tml#onBeforeMailSend