Coupon issues wtih subscriptions

-- HikaShop version -- : 233
-- Joomla version -- : 334
-- Error-message(debug-mod must be tuned on) -- : Coupon is not valid

Hi'
I'm getting a coupon error when used with subscriptions. It works ok at check out. But the product page has a coupon code box that allows you to enter a coupon code before you get to check out. That's where I get the error. I supplied the link. You can try using coupon HALLOWEEN. Thanks.

Hi,

Please give us a screenshot of you coupons in the menu Orders > Discounts.

Here it is:

Maybe this is better:

Nicolas-

i understand. However, I didn't create a custom field on the product page. It just showed up. It also appears in categories listing. I've provided the link in the following png:

Nicolas-

Here's a screenshot of the product information in Hikashop. Note that there are TWO select boxes for subscription.

Thank you Nicolas -

Of course I'm using AkeebaSubs. I have no other coupon extensions installed.
I checked Akeedbasubs and there are no coupons setup their. I also searched plugins for "coupons" and there's nothing.

Did you notice in my screenshot of the product setup page there are two dropdown boxes for "Subscription Level"?

Thanks again for your help.

Nicolas -

I have two sites using Hikashop and Akeebasubs. Interestingly, one site is problem free but has older versions of Akeebasubs and Hikashop.

The problem free site has the following versions:
Hikashop 2.2.3
Akeebasubs 3.3.4

The site with the problem (the site we are discussing):
Hikashop 2.3.3
Akeebasubs 4.4.1

It seems that there is an issue with the latest version of Akeebasubs and Hikshop.

Nic-

I re-installed the 1st Akeebasubs hikashop plugin.Still the same problem. Here's a screenshot.

Thanks Nic!

Still a small issue. How do I get rid of the "couponCode" box that is still showing on the product page? It doesn't do anything, but it's still there.

Thanks again.

Hi,

I think that you can disable it via the menu Display > Custom fields.
If not, so you can disable it via phpMyAdmin in the table "#__hikashop_field".

Hi,
I have exactly the same problem, I have akeeba subs installed, the correct plugin and on every subscription I have a coupon code field.
I've got coupons disabled on Akeeba subscriptions but this is still showing. Any ideas how to remove this?

As Akeeba isn't supported anymore apart from Emerald (Joomla 3 plugin only to integrate it with Hikashop) is there any other subscription extension that works with Hikashop? Any chance of Hikashop team adding a subscription extension?
Sara

Hi,

Another subscription component integrated with HikaShop is Emerald:
www.mintjoomla.com/download/joomla-3/ite...action-hikashop.html

But regarding the coupon issue, are you using the HikaShop checkout and not the Akeeba Subscriptions one ?
Please give one or more screenshot to illustrate the situation

Hi,
This is the screenshot, the top subscriptions are non recurring hikashop products, the bottom subscriptions are hikashop products linked to akeeba subscriptions and PayPal recurring payments.

Emerald is no good for us it's Joomla 3 only and the site is 2.5.

Please can you help, really need to get a good subscription system up and running with subscriptions going through Hikashop, just running into problems with Akeeba and the coupon fields displaying even though they are not enabled.
Cannot use Emerald as it doesn't support Joomla 2.5.
Thanks