chisstu wrote: The Braintree Plugin failed to meet my expectations. Be aware of 3by400's refund policy. If this plugin fails to meet your expecations, you're not likely to get a refund.
Dear chisstu -
Please provide the full story when making a public post meant to demean a person or company. As we have stated in your 3by400 support ticket, we believe your issue is related to Hikashop rather than our plugin. In addition, as a sign of goodwill we also offered to modify the plugin to add your feature request to meet your need, if Hikashop isn't causing the issue. However, you have chosen to make this post, rather than allow us to assist you further as we have offered to do.
Also, our refund policy is freely available for review on our website before a purchase is made. As is the case with most software developers' policies, as we cannot revoke your ability to use our extension, we do not offer a refund. However, we do offer high-quality, responsive support and the ability to ask pre-sales questions.
The users of our Hikashop Braintree Plugin are very pleased with its functionality and our support. Its saved our clients countless hours and finances with reduced PCI compliance liability, due to its unique encryption process. And, because Braintree offers absolutely free payment processing on your first $50,000 in sales, our clients are also saving hundreds or more on overhead! They are very pleased!
Chisstu, if you'd like to reconsider allowing us to assist you, we're here to help!
Also, we'd like to invite everyone to take a look at
Braintree
as a payment solution and then
checkout our plugin
which integrates Braintree and Hikashop seamlessly!