Finder Plugin

How do I find the finder plugin so that I can install it for the BT Smart Seach Component please?

thanks and where do I find these plugins so I can download them please?

ok both plugins are enabled so why does BT Smart Search not include hikashop when a search is done?

Hi,

Our plugins allow to add the HikaShop results in the search when using the Joomla standard search module.
So if BT Smart Search don't use the standard Joomla search, it is not integrated with HikaShop and so it don't display the HikaShop results.

Or you don't have correctly setted up the HikaShop search plugins, in the settings you must fill valid menu item id, a product listing for the product one, and category for the other one.

my item id and category id are blank in the hika search plugins - what should I insert please?

Hello,
You'll have to use your menu ID which can be found through the menu listing on your menu manager page.

thanks but not quite understanding. Is it any of these (see attached)?

ok so can someone PLEASE tell me why the BT Smart Search works fine with the website but does not search the Hikashop?

this is strange coz it was the support team at BT Smart Shop who told me to ask you at HikaShop. Can't anyone take responsibility for something that doesn't work?

thanks for your reply Jeromoe but BT Smart Search is the ONLY search module that works. All the other search modules including Joomla Search return a blank page for every search. Maybe you can help with this latter issue then.

Ok I turned it on but I still got a blank page when I tried a search

thanks for your patience and help Jerome but I'm still stuck here with a blank page and no errors at all when I perform a search even though I changed the setting "error reporting level" to "maximum and with the debug mode turned on. I also did not see anything having to do with this in the FAQ you mentioned.