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1 year 4 months ago #354148

-- url of the page with the problem -- : www.mauritiusproducts.com/administrator/...roduct&task=edit&cid []=56
-- HikaShop version -- : 2.6.4
-- HikaAuction version -- : 3.2.1
-- Joomla version -- : 6.6.5
-- PHP version -- : 7.0

Hi,

I have just installed Hikaauction, and I don't see the "Behaviour options" panel.

Where can I found it, please ?

And when I go to a product specifications,I don't have the Auction option, in Custom fields.

Can you help me, please ?

Regards.

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1 year 4 months ago #354150

Hi,

The "Behaviour options" panel is on the configuration page of HikaAuction. You can access it via the menu Components>HikaAuction>Configuration in your Joomla backend.

The Auction options are not under the custom fields area on the product edit page. They are under the "auction" area:
i.imgur.com/kHUcRxP.png

Note that as per our changelog ( www.hikashop.com/support/documentation/3...ction-changelog.html ) version 3.2.1 of HikaAuction requires HikaShop 4.4.4 minimum to work properly.
You won't be able to make it work properly with HikaShop 2.6.4

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1 year 4 months ago #354152

Hi,

Thank's for your quick answer.

The compatibility problem is not mentioned in the Hikaauction specifications.

Is it possible to get a version of Hikaauction compatible with HikaShop 2.6.4 ?

If not, could you please refund me, please ?

Regards.

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1 year 4 months ago #354153

Hi,

We sure can provide HikaAuction 1.2.1, which is the last compatible version with HikaShop 2.6.4
For that, please request that version via our contact form along with your order number and we'll provide a download link:
www.hikashop.com/support/contact-us.html

Last edit: 1 year 4 months ago by nicolas.

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1 year 4 months ago #354351

Hi,

I installed Hikaauction 1.2.1 but I have some issues.

On the products list, the "Add to cart" button remains displayed (see Penduick ship model).

On the product page, when I enter an amount and click on Bid, nothing happens. And the bid is not registered (see attached files).

Can you help me please ?

Thank's.

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1 year 4 months ago #354370

Hi,

The issue on the listing is because your version of HikaAuction and HikaShop don't support dynamically changing the add to cart buttons on listings. This was added in HikaAuction 3.1.0 and HikaShop 4.4.3.
With your version of HikaShop and HikaAuction, the only solution would be to turn off the display of add to cart buttons on listings.

Regarding the bid button on the product page, I'm not sure. It might be a bug in the 1.2.1.
Could you provide a link to that page so that I could check it ?
I suppose updating HikaShop and HikaAuction would fix the problem automatically though...

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1 year 4 months ago #354372

Hi,

Is it possible to turn off the display of Add to cart button for a category or a product ? If yes, how ?

Here is a link to product page : www.mauritiusproducts.com/fr/categories/...rly-historic-marine#

Regards.

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1 year 4 months ago #354382

Hi,

The issue with the bid button comes from a javascript error on have on that page:
i.imgur.com/xeDGeSB.png
This prevents the javascript of HikaAuction from being properly initialized, leading to the button not responding properly.

So I've investigated this javascript error, and it comes from HikaAuction's javascript not finding HikaShop's when first initializing itself for some reason. In the file productauction / show_auction, it has the code:

window.hikashop.ready(function(){
			counter.start();
		});
Replace it to just:
counter.start();
via the menu Display>Views and it will prevent this particulat javascript error, without changing the behavior of the counter system. That should in turn allow HikaSerial to initialize itself and the bid button should then work properly.

Regarding the display of the add to cart button on listings, you can hide them for only one category.
For that, you can add such CSS code on your website:
.hikashop_category_listing_xxx .hikashop_cart_button{ display: none; }
where xxx is the id of the category.

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1 year 4 months ago #354389

Hi,

I update the file productauction / show_auction as you said (see attached file), but it doesn't work. ( www.mauritiusproducts.com/en/categories/...arly-historic-marine )

However, I also added CSS code to hide "Add to cart" button for a category, and it works fine ! ( www.mauritiusproducts.com/en/categories/category/142-encheres )

Thank you for that.

Do you have another suggestion for the "Bid" button ?

Regards.

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1 year 4 months ago #354393

Hi,

No. The javascript error is gone on the page, but the button is still not firing the javascript of HikaAuction to generate the bid.
I only see the GA code being fired.
I would need a backend access in order to look into it.
Could you provide a backend access ?

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1 year 4 months ago #354402

Hi,

You can access to backend with user '******', pw '***********'.

Thank's.

Last edit: 1 year 4 months ago by nicolas.

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1 year 4 months ago #354412

Hi,

You didn't provide the URL for the backend and if I try to access your administrator URL manually, I'm getting redirected to the frontend.
I suppose I need a special URL to access it.
Also, please don't provide sensitive information on a public place like a forum.
Please use our contact form to provide that:
www.hikashop.com/support/contact-us.html

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1 year 4 months ago #354478

Hi,

Thanks for the access.
It was indeed a bug of the 1.2.1 of HikaAuction. I've made a patch in your show_auction view file for it and the bid is not submitting:
i.imgur.com/mam0WyO.png

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1 year 4 months ago #354531

Hi,

Thank's for your action. The bid works.

But, there is another issue, when the bids were done with different currencies, amounts are not always converted (see attached files).

Regards.

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1 year 3 months ago #354630

Hi,

HikaAuction doesn't currently support multiple currencies.
Adding this is possible, but it will require quite a bit of work. Plus, when we add this, we'll have to do it as a new version of HikaAuction.
Porting it to your version of HikaAuction, would also require quite a bit of work as there will be dozens of modifications all over the code of HikaAuction.
I'm afraid you'll have to either have only one currency on your shop or not use HikaAuction.
Sorry for the bad news :/

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1 year 3 months ago #354646

Hi,

Is it possible to have unique currency for a product, with multiple currencies on the shop ?

If not, thank's to refund my order.

Unfortunately, I'm afraid to break the site by installing the current version of Hikashop, because there was to much specific code.

Regards.

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1 year 3 months ago #354647

Hi,

What you can do is to add that code at the beginning of the productauction / show_auction view file:

<?php
$currentCurrency = hikashop_getCurrency();
if($currentCurrency != XX) {
 $app = JFactory::getApplication();
 $app->setUserState(HIKASHOP_COMPONENT.'.currency_id', XX);
 $app->redirect(hikashop_currentURL());
}
?>
where XX can be replaced by the id of the currency in the System>Currencies menu.
That way, it will force the currency on the auction products.

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1 year 3 months ago #354723

Hi,

I added the code on the productauction / show_auction view file, but I didn't get the result I wanted (see attached files).

I expected prices to be displayed in euros on the product page, and so on the auction history, even if the customer chooses another currency.

Is it possible to get that, please ?

Thank's.

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1 year 3 months ago #354725

Hi,

I think you want to use "1" not "01".
However, it should normally not change anything.

I tried to access your previous links but it didn't work at all:
i.imgur.com/8V5GG9m.png
Could you provide the URL of an auction product page in order to check the situation ?

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