XMA master seems to have shouted bug many times when its not
I use hikashop in variations (free and Business) on 3 sites with no issues. Maybe he should try Redshop or something like that to find out what support is liek here in comparison I spent a year and half trying to get redshop working, with the developers abusive and it costing in just the software £250 per year for 'support'.
I have used virtuemart, Joomshopping, ecwid and a few others to give me results I needed and have so far found support for reasonable people who give across links efficiently very good, in fact exceptional from my previous disaster with the other cart.
Good luck out there XMA I hope you do get what you need, we all have problems with software but the fruition is when you figure it out, and when someone will log into you site and sort it for you, for nothing, then you know how great it can be !