Missing orders

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11 years 11 months ago #79528

Hi,
I exported to csv yesterday, now the orders are missing from the backend of the website. Is there any way to import the csv file back? Does the system automatically delete orders when exported?

Cheers

Derek

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11 years 11 months ago #79536

Hi,

Orders are not deleted while export.
Are you sure that you don't have any filter activated in your backend listing ?

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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11 years 11 months ago #79537

Hi,

No filters in place. Just tried a test order and it's working fine there.

D

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11 years 11 months ago #79575

Hi,

It's not possible that the csv export delete the orders in the backend (so in the database too)
Are you sure that you did nothing wrong ? Click on delete by mistake ?

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11 years 11 months ago #80535

Hi,
No, nothing else was done!
What database sections are used to store orders? I will manually add them back in.
Cheers,
Derek

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11 years 11 months ago #80590

The orders are stored in the table hikashop_order.

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