Hi,
It is not possible to type the full path of an image. HikaShop just allows images with a relative path where the base is "media/com_hikashop/upload/".
If the image could not be found, the default "no-image" would be used.
There are few things that I don't understand :
- It is not possible that the thumbnails are smaller than the configured sized, except if the view has been modified and do not use the configuration values with calling the imageHelper.
- If a thumbnail is generated it means that the default images is accessible, so it's not logical that the real sized images is not displayed in the popup.
Info: The popup system would scale down the image if your screen is not big enough.
What do you need to manually do to fix the problem ?
Regards,
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.