Piping symbol in import file is not possible ...

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8 years 10 months ago #227347

Hi,

The plugin is made to accept a relative path for the CSV file.
So the file should be in your Joomla folder.

Now I created a ticket in order to let the rest of the HikaShop team take a look more deeply in that plugin code.
I am personally not found to always convert the file path into an URL.
If you still have some issues with the plugin, please try to put a full URL like

http://www.mydomain.com/folder/import.csv

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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8 years 9 months ago #227608

I tried that (and again today) with the original datafeed.php ... doesn't work ..
this is probably something stupid (and small) that I forgot to set ...

thank you for creating a ticket ... let's hope this can be solved more permanently.

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8 years 9 months ago #227845

Hi,

We are not able to reproduce that issue on our end, even after many different tries.

You said that you entered the path "db/thefile.csv" but is the folder "db" in your Joomla files ? Not in the parent folder ?
Have you tried with "/db/thefile.csv" ?

This feature of updating products from a csv file can be done via the mass actions too, so you can give it a try and see if the path is correctly handled in that way.

Else to debug definitely this issue, we will need a backend and FTP access in order to test it directly on your end.
These informations can be sent via our contact form, don't forget to give the link to this topic in your message.
www.hikashop.com/support/contact-us.html

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8 years 9 months ago #227864

The db-folder is in the site root (just as Joomla is)
so the db-folder is at the same level as index.php, administrator (folder), components, images, ...
I tried /db/... but this is the response: Could not retrieve the CSV file /db/cataloog_import_ok.csv

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8 years 9 months ago #228591

Hi,

Then enter db/cataloog_import_ok.csv as the CSV file path and not /db/cataloog_import_ok.csv
Or try with the absolute path of the CSV file on the server.
Both should work.

If you prepend the relative path with a /, it thinks that you're trying to access a file in /db/cataloog_import_ok.csv and not in /home/myuser/www/db/cataloog_import_ok.csv

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