Not ALL images uploading via CSV import

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8 years 11 months ago #222962

-- HikaShop version -- : 2.6.0
-- Joomla version -- : 3.4.5
-- PHP version -- : 5.4.26

Hello,
I have uploaded products to my website using CSV import, all with images attached.
Only some of the images have been uploaded. The layout is the same for each product is the same and so I cannot understand why it is only picking up certain images. All images files are the same size.
Any help would be appreciated.
Thank you

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8 years 11 months ago #222973

Hi,

Did the system import all the products ?
What message did you get after the import ?
Could you provide your CSV file ?
In that CSV file, can you name one or two products with the issue so that we could try it on our end ?

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8 years 11 months ago #223056

Hi,

The system imported all the products on the list.
The message I received was (this was a retry import):
Message
50 products found : 0 new products imported, 0 invalid product code, 50 already existing products
I have attached the CSV file.
2 products with an issue are:
Bredbury Monday 7th December
Failsworth Monday 14th December
and then all products after Saturday 19th December

many Thanks

Attachments:

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8 years 11 months ago #223079

Hi,

I don't see any problem with the CSV or the data of these products in the CSV or any reason that would make it so that it would work for some products and not others.
Are you sure that you have the images of these 3 products in the upload folder ?

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8 years 11 months ago #223153

Hello,
The images, both that are appearing and those that not appearing, are all sitting in the same folder.
Any further suggestions, this is causing a lot of work.
Many thanks

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8 years 11 months ago #223200

Hi,

Well, I don't see any reason. If it wouldn't work for all of them, it could be a permission issue on the folders, or a problem with the database.
But if some are working and not others, I don't know. The only thing is that the name is not exactly the same between the CSV and the files in the folder (like for example the filename extension lower/uppercasing or something like that).

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