having problem with price value while importing csv

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7 years 10 months ago #258461

-- HikaShop version -- : 2.6.4
-- Joomla version -- : 3.6.4
-- PHP version -- : 5.2.1
-- Browser(s) name and version -- : firefox 47

i have entered my price in price_value columns in csv file then i import it ti hikashop it shows the price in product back-end but it doesn't show that price on product listing on front-end while i set retail price .

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7 years 10 months ago #258462

Hi,

The "retail price" is only displayed on the product page, not on the listing, and only if the price_value is displayed.
The price_value should display on both both the product page and the listing unless you deactivated the "show prices" setting of your HikaShop configuration or of your menu item.

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7 years 10 months ago #259206

no the configuration is ok. i attached some file for you that it let you to understand what is going on.

Last edit: 7 years 10 months ago by ebrahimahamdi.

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7 years 10 months ago #259213

here is my attachment



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Last edit: 7 years 10 months ago by ebrahimahamdi.

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7 years 10 months ago #259236

Hi,

Could you provide a screenshot of the settings of that product ?
It seems that the value entered in "price_value" is not correct.

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7 years 10 months ago #259264

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7 years 10 months ago #259265

it shows an error that it say "you are using a currency that is not available anymore" but my currency is available.

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7 years 10 months ago #259271

Hi,

This indicates that the currency set in your products prices is different than the currencies that you have enabled.
There must be a problem with the price_currency_id column in your CSV.
It should either contain the three letters code of your currency or its id. You probably must have used something else and thus the system cannot recognize the currency of your prices and thus it can't use the prices on your frontend.

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