Product Import from excel 2007 CSV File

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7 years 9 months ago #263139

-- url of the page with the problem -- : testhigh.artops.de
-- HikaShop version -- : 2.3.4
-- Joomla version -- : 3.3.6
-- PHP version -- : 5.4.32
-- Browser(s) name and version -- : Chrome 38.0.2125

Hi,
I am importing products into HikaShop from a Excel 2007 saved CSV file. I do not set any specific options/settings during saving procedure in xls. Currently the Problem is that german Umlaute äöüß, etc are not displayed in HikaShop correctly. When I open the CSV file with Notepad it Looks fine and Umlaute are displayed correctly there. Which file encoding do I have to select when I perform the Import in HikaShop?
Thank you,
Best regards,
Bernhard

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7 years 9 months ago #263146

Hi,

The best is to save your CSV with the UTF8 encoding in Excel, and to import it with the UTF8 encoding in HikaShop.
That way, all the letters will display fine regardless of the language.

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