automated product_quantity via CronPlugin doesn't working

-- HikaShop version -- : 3.0.1
-- Joomla version -- : 3.7.1
-- PHP version -- : 7.0.17
-- Browser(s) name and version -- : mozilla & safaria (latest version)

Hi,

I try to update the product quantity in my shop every 60 min. The update file just contains product_code and product_quantity

555-63748|15046;1
511-02232|15136;0
516-40053|15256;0
514-00056|15280;1
513-27354|15337;1
512-36847|15348;0
500-52421|15436;1
523-00348|15487;2

And will be uploaded via SFTP into the subfolder \UploadHika. Cron is configured to run every 15min. But the CronUpdatePlugin will not be triggered properly

LogFile :

******************** 2017-05-18 23:48 ********************
HikaShop Cron ausgelöst am 2017-05-18 23:48

******************************************************************************************************************************************************
******************** 2017-05-19 00:17 ********************
HikaShop Cron ausgelöst am 2017-05-19 00:17

******************************************************************************************************************************************************
******************** 2017-05-19 00:33 ********************
HikaShop Cron ausgelöst am 2017-05-19 00:33

But it’s working cause if I delete the file I receive:
******************** 2017-05-18 23:48 ********************
HikaShop Cron ausgelöst am 2017-05-18 23:48

******************************************************************************************************************************************************
******************** 2017-05-19 00:17 ********************
HikaShop Cron ausgelöst am 2017-05-19 00:17

******************************************************************************************************************************************************
******************** 2017-05-19 00:33 ********************
HikaShop Cron ausgelöst am 2017-05-19 00:33

******************** 2017-05-19 00:48 ********************
HikaShop Cron ausgelöst am 2017-05-19 00:48
---- Details ----
Could not find the file /homepages/25/d83827768/htdocs/2rs//UploadHika/bestandsupdate.csv

******************************************************************************************************************************************************
******************** 2017-05-19 01:03 ********************
HikaShop Cron ausgelöst am 2017-05-19 01:03
---- Details ----
Could not find the file /homepages/25/d83827768/htdocs/2rs//UploadHika/bestandsupdate.csv

Hi nicolas

thanks for the fast response.

The headers were already in the CSV and I deleted the field in the plugin. But still the same behavior - Cron is running and other tasks running eg exchange currencies update but no execution of product update tasks.

best regards
Markus

hi nicolas,

after inserting a ‘\’ in the beginning (/uploadhika/bestandsupdate.csv) and delete the header fields in the plugin and leave them in the CSV - the plugin now does the upload. Great!
But (sorry for that) the problem is now that the file will not be deleted (even selected yes in the plugin). Therefore, the plugin now overwrites the quantity every time with old CSV data.
Rights on the file should be fine. For tests I changed it to 777. Interesting side effect – the system doesn’t send any mails anymore that Cron was executed.

any good Idea?

Best regards
Markus
PS : thanks my new name

Hi Nicolas,

sorry for the late response. I solved the problem by a scheduled FTP but it's still strange, cause with EXTPLORER I can delete the file without problems and in my webspace everything is running under the same user.

And also the mail. If I active the Mail then I receive every 15 min a mail that the file is not found (correct cause my system uploads just once a day). All actions like currency update etc will also run correctly and noticed via mail. In the cron where the Import is running will not send ANY mail. Therefore I still believe that there is a bug and the procedure is not completly finished

best regards
Markus