Hikashop Essential - Discount Error

Hi Nicolas,

Our fishing fly shop discounts are all being calculated incorrectly - the basic 50% discount on all products is showing on the retail end at more like 61% discount now. I am using the latest version and have re-uploaded and applied this today having read some of the other reports about discount errors. But the problem is still there. Can you suggest what to do please.

As an add on to this - changing the basic discount figure in Discounts to 40% from 50% has no effect at all on the retail price. Changing it to 30% does force the retail price to change - so there is something screwed up in the system I think.

Regards
Chris

A further test shows that any discount figure from 39% to 50% gives the same result - i.e. about 61% discount

Will email you the links - also a login to Joomla so you can check settings yourself. Nothing has been changed in our setup for months so I do not expect it to be a settings issue.

Rgs
Chris

Have now run a test on our other site at www.blu-bay.co.uk where we have never used the discount facility. As soon as a discount of 50% is entered the same error is found - in this case a price before tax of £10.06 is discounted to £4.06 before tax.
This shop is a basic setup rather than essential so the error is present in both.

Thanks Nicolas but unfortunately this has not fixed the problem at all. I have just checked and one example is an item with a product price before tax of £13.25 - on the front end the product is showing for sale at £5.30 excl VAT (it should be listing at £6.63 excl VAT with discount set at 50%). Which site did you apply the fix to? Blu-Bay or The Fly Factory? Fly Factory is where we use the discount system.

Hi Nicolas,
I have restored the site back to version 1.4.7, which has corrrected the problem with the discounts, so the issue lies with the changes in 1.4.8. I will reinstall the new version when you confirm the bug is fixed.