Missing Components

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13 years 7 months ago #13478

I get error message JHTML content not supported. File not found.
It appears just above the hikashop product page. But the product is listed on that page OK

I look at the error log and see many missing files and directories,

[Thu Apr 07 15:54:33 2011] [error] [client 101.198.16.13] File does not exist: /var/www/vhosts/xpop.com/httpdocs/joomla/media/com_hikashop/css, referer: http://pop.com/joomla/administrator/index.php?option=com_hikashop&ctrl=plugins&task=edit&name=creditcard&plugin_type=payment
[Thu Apr 07 15:54:33 2011] [error] [client 101.198.16.13] File does not exist: /var/www/vhosts/xpop.com/httpdocs/joomla/media/com_hikashop/js/hikashop.js, referer: http://pop.com/joomla/administrator/index.php?option=com_hikashop&ctrl=plugins&task=edit&name=creditcard&plugin_type=payment
[Thu Apr 07 15:54:33 2011] [error] [client 101.198.16.13] File does not exist: /var/www/vhosts/xpop.com/httpdocs/joomla/media/com_hikashop/images/delete.png, referer: http://pop.com/joomla/administrator/index.php?option=com_hikashop&ctrl=plugins&task=edit&name=creditcard&plugin_type=payment
[Thu Apr 07 15:54:33 2011] [error] [client 101.198.16.13] File does not exist: /var/www/vhosts/xpop.com/httpdocs/joomla/media/com_hikashop/js/menu.js, referer: http://pop.com/joomla/administrator/index.php?option=com_hikashop&ctrl=plugins&task=edit&name=creditcard&plugin_type=payment
[Thu Apr 07 15:54:33 2011] [error] [client 101.198.16.13] File does not exist: /var/www/vhosts/xpop.com/httpdocs/joomla/media/com_hikashop/images/edit.png, referer: http://xpop.com/joomla/administrator/index.php?option=com_hikashop&ctrl=plugins&task=edit&name=creditcard&plugin_type=payment
[Thu Apr 07 15:54:34 2011] [error] [client 101.198.16.13] File does not exist: /var/www/vhosts/xpop.com/httpdocs/joomla/media/com_hikashop/images/edit.png, referer: http://pop.com/joomla/administrator/index.php?option=com_hikashop&ctrl=plugins&task=edit&name=creditcard&plugin_type=payment
[Thu Apr 07 15:54:34 2011] [error] [client 101.198.16.13] File does not exist: /var/www/vhosts/xpop.com/httpdocs/joomla/media/com_hikashop/images/delete.png, referer: http://pop.com/joomla/administrator/index.php?option=com_hikashop&ctrl=plugins&task=edit&name=creditcard&plugin_type=payment
[Thu Apr 07 15:55:06 2011] [error] [client 101.198.16.13] File does not exist: /var/www/vhosts/xpop.com/httpdocs/joomla/media/com_hikashop/css, referer: http://xpop.com/joomla/administrator/index.php?option=com_hikashop&ctrl=plugins
[Thu Apr 07 15:55:06 2011] [error] [client 101.198.16.13] File does not exist: /var/www/vhosts/xpop.com/httpdocs/joomla/media/com_hikashop/js/menu.js, referer: http://xpop.com/joomla/administrator/index.php?option=com_hikashop&ctrl=plugins
[Thu Apr 07 15:55:09 2011] [error] [client 101.198.16.13] File does not exist: /var/www/vhosts/xpop.com/httpdocs/joomla/media/com_hikashop/js/hikashop.js, referer: http://xpop.com/joomla/administrator/index.php?option=com_hikashop&ctrl=plugins
[Thu Apr 07 15:55:09 2011] [error] [client 101.198.16.13] File does not exist: /var/www/vhosts/xpop.com/httpdocs/joomla/media/com_hikashop/js/menu.js, referer: http://xpop.com/joomla/administrator/index.php?option=com_hikashop&ctrl=plugins
[Thu Apr 07 15:55:09 2011] [error] [client 101.198.16.13] File does not exist: /var/www/vhosts/xpop.com/httpdocs/joomla/media/com_hikashop/images/icons/icon-16-hikashop.png, referer: http://xpop.com/joomla/administrator/index.php?option=com_hikashop&ctrl=plugins

If I try to reinstall on top from the same zip file, an error occurs and disappears off the screen before I have time to read it.
The installation is from the file com_hikashop_starter_1.4.8_2011-04-06.zip

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13 years 7 months ago #13484

It seems that your media folder is not writable. Please change its permissions via FTP to 777 and reinstall hikashop so that all the files can be installed properly:
www.phpjunkyard.com/tutorials/ftp-chmod-tutorial.php

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13 years 7 months ago #13648

OK, I have successfully loaded all of the missing code, and everything looks a lot better.

Now I have just the one problem - the error message on the screen

JHTML content not supported. File not found.

This is not related to the missing files problem , because the web site error_log has no message corresponding to this on-screen message.

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13 years 7 months ago #13650

Reading that thread www.greatjoomla.com/index.php?option=com...iew&catid=53&id=1762 it seems that you're missing some joomla files as well on your website in the libraries/joomla/html folder

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