Adds same item on checkout

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13 years 1 week ago #30156

When I add an item to the cart, proceed checkout and press next the same item in the cart is added and added all over again...

www.bamacher.com/en/shop-a-downloads/

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13 years 1 week ago #30212

Please activate the debug mode in the joomla configuration and try again. Do you get an error message when doing so ?

Did you change the checkout workflow in the configuration of HikaShop? If yes, what do you have ?

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13 years 1 week ago #30222

I did not get any error messages on debug mode

My Checkout process:

cart,login_address,terms,shipping_payment_confirm_cart_fields,end

I can only remove items from the module, if i try to remove (x) items from the checkout page another item gets added

I use Joomla 1.5.25
Hika 1.5.4
Firefox 8 (same issue with IE)

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13 years 1 week ago #30253

I don't see why that would happen.

Could you give a back end access to your website so that we can look at the problem ?

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13 years 6 days ago #30296

Access Data sent as PM today

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13 years 6 days ago #30300

Nicolas, it seems that there is an error with the template or template button...

I changed to other template and it worked fine

It always worked fine, why this error suddenly appears makes me confused

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13 years 6 days ago #30344

It's apparently because of the fact that you had customized views and that you updated and some things changed causing that problem.
The best would be to back up your checkout view modifications in the men Display->Views and remove the customization and reapply them to the new version of the files.

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13 years 6 days ago #30360

Thanks Nicolas for the great support!

Checkout works fine again.

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