Freezes when I click on Products Back end

Hi when I am clicking on Products in the back end to update it just freezes the rest of my joomla back end works fine but HikaShop is crashing in both products and categories.
I have been trying to upload CSV files due to the size of my shop.

Hi Stephen,

How much product did you import with the CSV upload? Also, where does that CSV was coming from?
The problem may come from the number of product you have.

I uploaded 1250 items a couple of times and now I cannot even get into my product area of HikaShop.
really stressful when yourr onsite with a client and have now broken it.

How can I fix it?

Alright, let's try to fix that .
First try to disable the "Back end categories explorer" is the main configuration. If you have a lot of category it may be the source of the problem.

? where would I find that item?

System>Configuration>Display

Thank you
I have just set it to No and saved it

I have just been back through to Products and I can get into that part of the site now but no Products.
I am a newby with this system so please bear with me.

That's normal since you are at the root of the categories repository.
You can either select the "All sub element" in the top right filter or select a specific category in the top left dropdown.

Cool that worked thanks
I have just gone through and deleated all the Items that I uploaded Via CSV
I have had a look at the front of my shop and that has now got erroe messages all over it is that due to me turning off the Back end categories explorer?

I don't think it can be linked to the category explorer. What kind of message do you have?
And does turning the category explorer solve this problem?

gofarr.cloudaccess.net/
Category explorer makes no difference to this at all but since turning it off and deleating all the product files I now have these issues. Arrghhh.

These errors are not coming from Hikashop as you can see in the message.
However, you can disable the "error reporting" option in Joomla's configuration and these errors won't be displayed anymore.

Hi Eliot, I am still suffering with the same problem I cannot access my products listings what I would like to do is uninstall Hikashop and start again with a fresh copy.

Hi I have removed all the Hikashop instances and now have this notice coming up.

Can not find the component/level to check the latest version : 'hikashop' / ''
$infos (object)
component hikashop
level [empty string]
version [empty string]

when I try to re install it