Variants don't inherit weight from main product

  • Posts: 10
  • Thank you received: 0
12 years 2 days ago #78531

Hello from Greece,
I use characteristics in some products, but the variants don't inherit the weight field from the main product as they should. This causes a major problem in shipping. One way to solve this is to set the weight manually for each variant. But in some products, the characteristics combinations result in 239 different variants, which makes the manual edit of weight extremely time consuming.

For example:
www.racecraft.gr/index.php?option=com_hi...ock-1-way&Itemid=145

How can the variants inherit the weight of the main product?

Thanks in advance,
Manos

Please Log in or Create an account to join the conversation.

  • Posts: 26158
  • Thank you received: 4028
  • MODERATOR
12 years 1 day ago #78550

Hi,

Several users have report same king of problem.
An issue is already open for this bug, as soon I will have some time to develop, I will test it.
My first test worked so I have to take more time in order to reproduce it.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
The following user(s) said Thank You: kingmanos

Please Log in or Create an account to join the conversation.

  • Posts: 10
  • Thank you received: 0
11 years 11 months ago #79825

Hi!
Any news?

Please Log in or Create an account to join the conversation.

  • Posts: 26158
  • Thank you received: 4028
  • MODERATOR
11 years 11 months ago #79851

Hi,

Nicolas has confirmed that some patch are now include in the latest HikaShop 2.0 version.
So, if you re-download HikaShop 2.0 it should fix the problem.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

Please Log in or Create an account to join the conversation.

  • Posts: 10
  • Thank you received: 0
11 years 11 months ago #79911

Hello Jerome,
I have just downloaded and installed the latest available Business Edition, but unfortunately the problem remains. I removed the characteristics and I reapplied them on the product, but still no weight on variants.

Please Log in or Create an account to join the conversation.

  • Posts: 26158
  • Thank you received: 4028
  • MODERATOR
11 years 11 months ago #80041

Hi,

Would it be possible to have a backend access to your store ?
You can send it by private message.

Thanks

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

Please Log in or Create an account to join the conversation.

  • Posts: 10
  • Thank you received: 0
11 years 11 months ago #80086

PM sent.
Thank you!
Manos

Please Log in or Create an account to join the conversation.

  • Posts: 12953
  • Thank you received: 1778
11 years 11 months ago #80248

Hi kingmanos,

I didn't found any problem regarding variants and weight, but I think that your problem is coming from the shipping plugin, so can you give the right to upload another shipping plugin, then I'll be able to found out where the problem exactly is ?

Thanks.

Please Log in or Create an account to join the conversation.

  • Posts: 10
  • Thank you received: 0
11 years 11 months ago #80264

What rights do you need?

Please Log in or Create an account to join the conversation.

  • Posts: 12953
  • Thank you received: 1778
11 years 11 months ago #80266

I just need the access to install a plugin (extension manager).

Last edit: 11 years 11 months ago by Mohamed Thelji.

Please Log in or Create an account to join the conversation.

  • Posts: 10
  • Thank you received: 0
11 years 11 months ago #80272

You have full access now.

Please Log in or Create an account to join the conversation.

  • Posts: 10
  • Thank you received: 0
11 years 11 months ago #80731

I understand that the problem seems to be the Manual Shipping Plugin. Any fixes?

Please Log in or Create an account to join the conversation.

  • Posts: 12953
  • Thank you received: 1778
11 years 11 months ago #80851

Hi,

Your problem is now fixed, it was a problem regarding the "order's weight".

The following user(s) said Thank You: kingmanos

Please Log in or Create an account to join the conversation.

  • Posts: 10
  • Thank you received: 0
11 years 11 months ago #81131

Thank you very much!

Please Log in or Create an account to join the conversation.

Time to create page: 0.131 seconds
Powered by Kunena Forum