Product page in mod_roknavmenu not working

  • Posts: 26
  • Thank you received: 0
11 years 6 months ago #103148

I Updated the last version and the problem is the error "product not found", my website have user control and I need have the menu. Before the update I used roknavmenu, but now the product page option not working.

I attach various image with the problem, when I save the product return 0.

Thanks







Thank for you help

Attachments:

Please Log in or Create an account to join the conversation.

  • Posts: 26158
  • Thank you received: 4028
  • MODERATOR
11 years 6 months ago #103150

Hi,

Are you using HikaShop 2.1.3 ?
www.hikashop.com/en/support/documentatio...ashop-changelog.html

We fixed the selection of the product on "product page" and "comparison page" type menu items


Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
The following user(s) said Thank You: final12

Please Log in or Create an account to join the conversation.

  • Posts: 26
  • Thank you received: 0
11 years 6 months ago #103153

In This moment I Update for 2.1.3 and I have the same problem

Thanks

Please Log in or Create an account to join the conversation.

  • Posts: 26
  • Thank you received: 0
11 years 6 months ago #103154

Attachments:

Please Log in or Create an account to join the conversation.

  • Posts: 26
  • Thank you received: 0
11 years 6 months ago #103235

The problem continued with version 2.1.3, Can you suggest some solution, with previous versions this worked properly, now with RokNavMenu when to goes create an item "product page", this continued to returning 0 when I save, not gets the product, and the error is "product not found", all others working fine, but I need resolve quickly.

Thanks so much

Please Log in or Create an account to join the conversation.

  • Posts: 26158
  • Thank you received: 4028
  • MODERATOR
11 years 6 months ago #103270

Hi,

Is it possible to have an access to your backend ? (You can send me it by private message)
I can't reproduce your problem in my local website or in the demo website.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

Please Log in or Create an account to join the conversation.

  • Posts: 26
  • Thank you received: 0
11 years 6 months ago #103275

Thanks so much, I send for your private email my credentials

Please Log in or Create an account to join the conversation.

  • Posts: 26158
  • Thank you received: 4028
  • MODERATOR
11 years 6 months ago #103286

Hi,

This is a template bug, not an HikaShop one.
The hidden input field added by HikaShop is removed by the template.
When the popup is closed, the hidden input is re-added in the page but, for the display, the hidden input is not in the page.
It think it is a cache problem (or it could be a "security" in the template which is quite to restrictive) but it does not come from HikaShop.

You can take a look at the file "component/com_hikashop/fields/selectproduct.php", it contains the HTML code added in the menu.
HikaShop add a span with the product id and an input field. This content is not displayed in your page. So the HikaShop file is not used by the template.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

Please Log in or Create an account to join the conversation.

Time to create page: 0.089 seconds
Powered by Kunena Forum