Unable to Find Install Package!!

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11 years 5 months ago #110556

Hello guys,

I have been using the free version of Hikashop for some time and I liked it. A client of mine needed some of the features available in Hikashop Essential so I bought it. The website is running on Joomla 2.5.11. I tried installing the package and I am getting the error "Unable to Find Install Package". Can someone please help me. The free version installs fine.

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11 years 5 months ago #110565

Hi,

That's probably because of a limitation of your server.
Please try to install with the tar.gz version of the installation package that we propose. That should already help to circumvent the limitation that you have.

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11 years 5 months ago #110573

Thank you for your response. It seems that you are right because when I tried to install that package I got the message, "Fatal error: Allowed memory size of 18874368 bytes exhausted (tried to allocate 12341472 bytes) in......./libraries/joomla/filesystem/archive/gzip.php on line 75"

Seems like the memory limit it too low.

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11 years 5 months ago #110577

You can do an install via FTP to circumvent the problem:
www.hikashop.com/en/support/documentatio...-to-install.html#ftp

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11 years 5 months ago #110584

Thank you. I will try to see if that works. I have also opened a ticket with the hosting company to request an increase of the memory limit. 18M is not good enough.

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11 years 5 months ago #110587

It worked! Thank you.

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