Youtheme and change Address is a white screen

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11 years 1 day ago #134272

-- url of the page with the problem -- : www.truncator.co.uk
-- HikaShop version -- : 2.2.2
-- Joomla version -- : 3.2
-- PHP Version 5.3.25
-- Web Server LiteSpeed
-- Browser(s) name and version -- : Chrome on MAc
-- Error-message(debug-mod must be tuned on) -- : Error_message

Afternoon. I have a template YooTheme Nano3 and it's great and so is HikaShop been doing brilliant ( Until the login with Joomla!)

one problem I cannot fix at the moment is if someone on the front wants to
1. Add a new address
2. Add a shipping address

The modal that pops up is blank! I've checked source code and it is empty! I have checked the component.php for the correct code as another post
Address not showing post

and the code is correct. Sorry I've hit a wall anyone had any similar experiences with their template. I have no other templates in so cannot check if it is the template!

I'm not getting any Javascript errors So I think it's the code somewhere

A BiG thank you in advance!

Last edit: 11 years 1 day ago by Gozebra.

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11 years 1 day ago #134322

Hi,

In Configuration > Display > General display options, thanks to change the value for the option "Popup mode".

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11 years 1 day ago #134329

Regarding what you said in this post:
www.hikashop.com/forum/4-how-to/25370-ad...-address.html#134328

Cheers I've tried all three

inherit
Mootools
Bootstrap


You maybe have a javascript error, that could explain why the content of the popup is not loaded, thanks to check the javascript errors with your browser console (F12)

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10 years 11 months ago #134761

I've checked in Chrome and on the Console I see this

event.returnValue is deprecated. Please use the standard event.preventDefault() instead.

and on network I'm seeing this
404 on this file
jquery-1.10.2.min.map
/media/jui/js

Sorry javascript is greek to me!

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10 years 11 months ago #134805

Hi,

Please change to "mootools" popup mode as Xavier told you.
You have some javascript problems in your template. Please check with the yootheme team.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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10 years 11 months ago #134817

I've just checked with Safari and checked console for errors and there are none!

I'll post in youtheme to see if they have an idea

Thanks

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10 years 11 months ago #135222

OK it's Solved
For me I hit a black wall here and at the Yootheme forum. I then noticed that my Warp Framework was out of date. Not the Template but the underlying framework.

So I updated that with the latest and I'm back in business!

;)

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