analytics tracking - collect on delivery

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10 years 11 months ago #134942

hi,

i read that your analytics tracking plugin for sales works only when order payment is done..
but most of my customers use collect on delivery payment so i need track these orders too..

how i can do this?
thanks a lot

Last edit: 10 years 11 months ago by adambako.

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10 years 11 months ago #135159

Hi,

Why not simply confirm the orders once the payment is received ? Or even set them to already confirmed at the end of the checkout by changing the created status option of the collect on delivery payment method to "confirmed" ?

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10 years 11 months ago #135234

so, if i manualy at backend change order status from "created" to "comfirm" this order will be track to analytics??

if yes than its ok..

and which statuses track the order to analytics? only "confirmed"? or also others like "shipped" etc..

thanks for explanation

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10 years 11 months ago #135261

It should yes.

The analytics data is sent when you confirm the order. After that, if you change it to shipped, it won't do anything, but that's not a problem as the data was already sent and it won't remove it from the analytics stats either.

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