Invoice button in orders does not work

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10 years 11 months ago #136663

Hi,
the invoice button does not work when trying to print an order invoice in backend order page. Not even the shipping invoice works. Only the button with "Email" works - the pop up window appears. But for invoice and shipping invoice there is nothing happening.

Please help

Thanks
Vaclav

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10 years 11 months ago #136680

Hi,
1. Firstly can you download the last Hikashop version through our website, install it and test it again ?
2. If you still have your issue, can you :
- Active the joomla debug mode ("Administration->Global configuration->System->Debug System/Language")
- Set the "error reporting" option of the joomla configuration to "maximum"
- test it again so that we can see if it display an error message.

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10 years 11 months ago #136739

Yes, he's right. I have the same problem.
I switched debug mode on and set errors to maximum but nothing is displayed.

Last edit: 10 years 11 months ago by Plotec.

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10 years 11 months ago #136762

1. I have the newest HikaShop version and the last Joomla version.
2. There are no errors displaying.

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10 years 11 months ago #136792

Please follow the first step given by Mohamed. We already fixed that with a hot fix to the latest release.
So you need to download again the last Hikashop version through our website and install it and it should work.

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10 years 11 months ago #137251

Perfect. Now it works.
Thanks

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