Issues after upgrade Starter to Business

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10 years 11 months ago #136743

-- HikaShop version -- :2.2.3 Business edition
-- Joomla version -- : 1.5.26
-- PHP version -- : 5.3.8
-- Browser(s) name and version -- : Firefox 25.0.1
-- Error-message(debug-mod must be tuned on) -- : Error_message

Hello,

I just upgraded from Hikashop Starter 2.2.2 to Business 2.2.3. After some installation problems (the tar.gz file caused a blank page, but the zip file worked well) most things work finel. But there are some issues.

1. I have 18 categories and one category has 1 subcategory. In the left column there is a module with a category listing (list layout).
In Starter 2.2.2 this was functioning as it should. after clicking on the one category with a subcategory the menu expanded and showed the subcategory. When clicking on the other categories no expanding at all.
But in Business 2.2.3 the other category items also expand after clicking, showing the text 'No subcategories'.
Also (because of these No categories?) the navigation in module has become much slower.
I can't find a way to get rid of these harassing No categories text.

The configuration of the module with the categories list:
* Sub elements filter: Direct sub elements
* Show sub categories: All direct subcategories
* Link on main categories: Yes

2. In the configuration of the cart I have chosen after a product is added to the cart: Always stay on the same page.
That works fine in Starter 2.2.2. After upgrade tot Business 2.2.3 it still works fine if the customer has logged in.
But if you're not loggged in after clicking on the Add to Cart button a popup notice shows up. First it shows the message 'Login required for wishlists' (nevertheless the product is added to the cart). After clicking on the Add to cart button for a second time a popup notice shows with the text 'product added succesfully to cart'.
But like I said there should be no popup at all.

Please advise
regards,
Udo

UPDATE
I have found the cause: the problem disappears after depublishing the plugin jqueryeasy!
So it's a javascript conflict.
However I can't find which js-file is involved.
Changing settings of jqueryeasy might be the solution.
I need the plugin to make the sliders work correct on pages outside the shop.

Last edit: 10 years 10 months ago by Udo. Reason: new information

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10 years 11 months ago #136778

Hi,

1. That text can be removed with a translation override: www.hikashop.com/download/languages.html#modify
There is no reason that it would slow down anything.

2. Please download again the Business edition and install it again and try again (we have published a new hot fix package for that). If you still have the problem after that, please provide the URL of the page with the problem.

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10 years 11 months ago #136833

Hi,

1. Okay, that works.
Nevertheless the navigation is slower than in Hikashop Start 2.2.2. Because the Business package is much bigger? Should this improve after depublishing modules/plugins I don't use?

2. Okay, problem fixed. Thanks.

Udo

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10 years 11 months ago #136850

Hi,

Yes unpublishing can improve the speed. The business package have more functionalities, that can explain why it's a little biut slower than the starter edition. More checks are made and more plugins can be called.

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10 years 10 months ago #139007

Hi,

A new post about the problem I noticed before: the unwanted expanding of categories in the categories list module.

In my last post I wrote optimistic: "Yes, it works." Indeed, by using a translation override I got rid of the text 'No categories' when there's no subcategory. I replaced this text with an empty string,
As a result in the categories list module ('Categories on 2 levels') a category item only expands after clicking in case that a subcategory exists. That's fine.
That's what it should do using this configuration :
Sub elements filter: Direct sub elements,
Show sub categories: All direct subcategories.

But alas, I've just discovered that the expanding ONLY works correctly on pages with an OVERVIEW OF PRODUCTS IN A CATEGORY !

The categories list module is behaving differently on PRODUCT PAGES. Then all categories expand, showing an empty div (class .pane-sliders .content) .in case that there's no subcategory, or showing the name of the subcategory.

I can't find a way to change this unwanted behaviour..
I would like the category items ON ALL PAGES only expand after clicking and only in case that a subcategory exists.

Please advise.

Thanks,
Udo

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10 years 10 months ago #139138

Hi,

Can you provides links to the pages you're talking about so that we can see the issue that you have becaue it works fine on our end ?

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10 years 10 months ago #139613

Hi,

Alas, I can't provide an url because I'm testing on a local copy on my computer.

Next week I'll install Hikashop on the live site.
The problem probably recurs and then I will post again.

Thanks.

Udo

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