Adress Is in hikashop order is null... Oo

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10 years 10 months ago #140140

-- url of the page with the problem -- : boutique.anopetia.com
-- HikaShop version -- : Last
-- Joomla version -- : Last
-- PHP version -- : 5.3.2
-- Browser(s) name and version -- : Chrome last

Hi,

I just have a recent problem since yesterday in a production environnement... This adresse ordre id "order_billing_address_id" is set to 0.... The address of user are published and active in the address table...

I don't know what to do ... Any idea?

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10 years 10 months ago #140178

Hi,

I can see that the "address" view of your "checkout workflow" option of the configuration is not on your checkout. If you add it back, does it help ?

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10 years 10 months ago #140179

By the way, in the email notification I just received with my test order, I had the billing address filled out properly.

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10 years 10 months ago #140201

I saw the billing address is right, but if you make few orders it will disapears, i dont know why... Its random...

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10 years 10 months ago #140208

I've never heard of such issue. We need a way to reproduce the issue to be able to help. What is different between the orders with the issue and the orders without ? The products ? It was always the first order of the user ? Not the first ? The payment method ?

Also, if you add back the "address" view in the checkout workflow, do you still have the problem ?

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