Category / Products gives a 404 in backend

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10 years 9 months ago #142597

-- HikaShop version -- : Starter 2.2.3
-- Joomla version -- : 3.2.1 Stable
-- PHP version -- : 5.5.3-1ubuntu2.1
-- Browser(s) name and version -- : Chrome (last version)

Hi all,

I am using hikashop for 1 year, recently I have done an upgrade of my apache from 2.1 to 2.4.6. I do not know if it is linked.

Joomla is perfectly working, hikashop home control panel is working.
But if I go to product / category / Users I got a 404
(Everything in System / Discount / characteristic / are working)

In my apache error log I can find this
[Thu Feb 06 02:17:43.250249 2014] [core:notice] [pid 28295] AH00051: child pid 28764 exit signal Segmentation fault (11), possible coredump in /etc/apache2

I got the same issue with SEF Enabled or Disabled..

Do you have an idea of what it could be?

In advance thanks to all!

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10 years 9 months ago #142639

Hi,
Can you give us a link to your website so that we can directly check it ? we'll probably be able to find more information about your issue like this.

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10 years 9 months ago #142716

hello !

Thanks for your answer , here you are !

auron.biz.tm/MikieAndCo/galerie.html

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10 years 9 months ago #142730

Ok, can you give me the exact link to your shop section ?

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10 years 9 months ago #142773

Hi, sorry it was a really big day ^^
just for information:
one not working link for backend:
auron.biz.tm/MikieAndCo/administrator/in...ry&filter_id=product
one working link from the backend:
auron.biz.tm/MikieAndCo/administrator/in...kashop&ctrl=discount
(I could give you a login/passwd for a tempUser by mp if you want :) )

one link with a product list on the frontend: (with debug)
auron.biz.tm/MikieAndCo/Products/boutique-hikashop.html
( index.php?option=com_hikashop&view=product&layout=listing ) default category is "Product" but the popup with the category selection is freezing

I got this:

 stack
#	Function	Location
1	JApplicationCms->execute()	/var/www/MikieAndCo/index.php:40
2	JApplicationSite->doExecute()	/var/www/MikieAndCo/libraries/cms/application/cms.php:255
3	JApplicationSite->dispatch()	/var/www/MikieAndCo/libraries/cms/application/site.php:208
4	JComponentHelper::renderComponent()	/var/www/MikieAndCo/libraries/cms/application/site.php:178
5	JComponentHelper::executeComponent()	/var/www/MikieAndCo/libraries/cms/component/helper.php:331
6	require_once()	/var/www/MikieAndCo/libraries/cms/component/helper.php:351
7	JControllerLegacy->execute()	/var/www/MikieAndCo/components/com_content/content.php:17
8	ContentController->display()	/var/www/MikieAndCo/libraries/legacy/controller/legacy.php:722
9	JControllerLegacy->display()	/var/www/MikieAndCo/components/com_content/controller.php:79
10	ContentViewCategory->display()	/var/www/MikieAndCo/libraries/legacy/controller/legacy.php:685
11	JViewCategory->commonCategoryDisplay()	/var/www/MikieAndCo/components/com_content/views/category/view.html.php:72
12	JError::raiseError()	/var/www/MikieAndCo/libraries/legacy/view/category.php:129
13	JError::raise()	/var/www/MikieAndCo/libraries/legacy/error/error.php:253


I seems to be a corruption...
(I can"t access to category administration in the backend )

Do you know what to do to clean everything and to reinstall it properly?
I have tryed to remove all module in joomla, to delete database table from hikashop and to reinstall it, but I still have this issue

Last edit: 10 years 9 months ago by semias.

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10 years 9 months ago #142932

Hi,

1. Administrator part
It looks like the problem of the "execute" and empty task introduced by Joomla 3.

2. Front-end part
The call stack does not mention HikaShop but com_content.
It is like you menu is not pointing to HikaShop anymore but to a Joomla article.

3. Testing
I tried to open a simple page in HikaShop "index.php?option=com_hikashop&view=product&layout=listing" but the result was a "no data received". Like there was a PHP fatal error.
Can you please check your PHP error log ?

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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