3.2 Update: Shipping Methods on Checkout are GONE

  • Posts: 284
  • Thank you received: 6
10 years 9 months ago #143779

-- url of the page with the problem -- :https://arthrem.co.nz/
-- HikaShop version -- : 2.3
-- Joomla version -- : 3.2.2
-- PHP version -- : x.x.x
-- Browser(s) name and version -- : XXXXX x.x.x
-- Error-message(debug-mod must be tuned on) -- : Error_message

After upgrading to HikaShip 2.3 today, in the Checkout area, all of the Shipping Methods are GONE.
That screen Step is just blank.

Is it OK to reload the last version of HikaShop?


Attachments:
Last edit: 10 years 9 months ago by MSTACE.

Please Log in or Create an account to join the conversation.

  • Posts: 284
  • Thank you received: 6
10 years 9 months ago #143782

UPDATE:

I reinstalled the previous version of HikaShop Business (v.2.2.3).
The shipping methods are all working again.

Please Log in or Create an account to join the conversation.

  • Posts: 12953
  • Thank you received: 1778
10 years 9 months ago #143810

Thanks for your feedback, we'll do some tests on the 2.3 version to see from where it was coming.

Please Log in or Create an account to join the conversation.

  • Posts: 29
  • Thank you received: 0
10 years 9 months ago #144165

after Update checkout procedure goes ... only blank screen with this message: :S

URL|/index.php/hikashop-menu-for-categories-listing/checkout

regards

Please Log in or Create an account to join the conversation.

  • Posts: 82910
  • Thank you received: 13379
  • MODERATOR
10 years 9 months ago #144214

Please turn on the "debug mode" and "error reporting" options of the joomla configuration and try again.
It should display an error message with more information on what's going on and that will help us tell you what to do.

Please Log in or Create an account to join the conversation.

  • Posts: 29
  • Thank you received: 0
10 years 9 months ago #144294

Debuging Mode is enabled but still not display any results on the white page.

regards

Attachments:

Please Log in or Create an account to join the conversation.

  • Posts: 12953
  • Thank you received: 1778
10 years 9 months ago #144355

Hi,
If you already enabled the Joomla debug mode, can you :
- Set the "error reporting" option of the Joomla configuration to "maximum" ("Administration->Global configuration->Server")
- Test it again so that we can see if it display an error message.

Please Log in or Create an account to join the conversation.

  • Posts: 29
  • Thank you received: 0
10 years 9 months ago #144592

Reporting settings set on Maximum. No changes... debugging do not displays any error only blank white screen with this: URL|/index.php/hikashop-menu-for-categories-listing/checkout

after downgrade to 2.3.3 shop works normal. Can´t use your nice Update.

Please Log in or Create an account to join the conversation.

  • Posts: 12953
  • Thank you received: 1778
10 years 9 months ago #144609

Ok, and can you give me a link to your shop so that I can directly test it ?

Please Log in or Create an account to join the conversation.

  • Posts: 29
  • Thank you received: 0
10 years 9 months ago #144616

of course.

www.mobileservice.at/index.php/hikashop-...r-categories-listing

when you register, leave me message. I give you admin rights.


Thank you in advance

Please Log in or Create an account to join the conversation.

  • Posts: 26159
  • Thank you received: 4028
  • MODERATOR
10 years 9 months ago #144641

Hi,

Regarding the "error message" (the URL|...) I think that a FTP access should be require.
Otherwise I made an account with the login "This email address is being protected from spambots. You need JavaScript enabled to view it.".

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

Please Log in or Create an account to join the conversation.

  • Posts: 26159
  • Thank you received: 4028
  • MODERATOR
10 years 9 months ago #144751

Hi,

Thanks for the accesses.
I fixed it directly in your website and we are working on a hot patch for HikaShop 2.3.0.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
The following user(s) said Thank You: Zafer

Please Log in or Create an account to join the conversation.

  • Posts: 29
  • Thank you received: 0
10 years 9 months ago #144763

Hi Jerome,

thanky you for your grandios support.. now it works... :) :)


King regards


Zafer

Please Log in or Create an account to join the conversation.

  • Posts: 284
  • Thank you received: 6
10 years 9 months ago #144881

Please let me know when the hotfix is available.
Thank you.

Please Log in or Create an account to join the conversation.

  • Posts: 26159
  • Thank you received: 4028
  • MODERATOR
10 years 9 months ago #144885

Hi,

I have published a new 2.3.0 package.
Let me know if it fix the problem in your website.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

Please Log in or Create an account to join the conversation.

Time to create page: 0.108 seconds
Powered by Kunena Forum