After Update to 2.3.3, Cannot Change Order Status

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9 years 7 months ago #172974

-- HikaShop version -- : 2.3.3
-- Joomla version -- : 3.3.4
-- PHP version -- : 5.4.26
-- Browser(s) name and version -- : n/a
-- Error-message(debug-mod must be tuned on) -- : None

After Update to 2.3.3, Cannot Change the Order Status.
The pop-up window just gives gibberish instead of usual window.
See screenshot.

All caches have been cleared.

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Last edit: 9 years 7 months ago by MSTACE.

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9 years 7 months ago #172976

Hi,

1. See : www.hikashop.com/forum/orders-management...r-update.html#172850
2. Please re-download HikaShop 2.3.3 to get the Joomla 3.3.4 patch.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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9 years 7 months ago #172982

Hi Jerome -

The updated install did NOT fix the issue.

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9 years 7 months ago #172983

I did the manual patch as per your post.
That worked fine.

Thanks.

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9 years 7 months ago #172986

So if we download the latest version, it's been patched now to be compatible? Or do we need to still apply the patch manually?

~ Deb Cinkus, CEO

Polished Geek: more with monday․com
eCommerce Business Process Automation Experts

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9 years 7 months ago #172987

Downloading the latest version of HikaShop Business did NOT fix the problem for me.
I had to do the patch manually.

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9 years 7 months ago #173024

Hi,

We did update the demo website with the latest build of the 2.3.3 and it works fine there without applying the patch so it means that the patch was correctly added in the latest build of the 2.3.3.
So you probably used the install package from before we added the patch in it.

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8 years 3 months ago #226525

Hello!
I have updated hikashop to 2.6.1.
I was unable to change the order status.
Refer to the picture to see what it looks like when i change to any of the statuses.

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8 years 3 months ago #226539

Hi,

You're not in the right topic.

Your issue is related to a Joomla 3.4.4 - 3.4.8 bug.
You should use "vex" popup to fix that issue or patch your Joomla.
www.hikashop.com/support/documentation/3...-hikashop-2-6-1.html

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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8 years 3 months ago #226646

Hi. I'm using joomla 2.5.6. Is it still the same problem?

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8 years 3 months ago #226648

Hi,

Please re-download HikaShop 2.6.1 in order to get the patch for Joomla 2.5

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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8 years 3 months ago #226682

It will not affect the changes I've made right? I have made many changes in there.

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8 years 3 months ago #226687

Hi,

Please explain the changes you made.
If we don't know what you're talking about, we are not able to give you a useful answer.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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