PDF Invoice - Missing Custom Fields

  • Posts: 31
  • Thank you received: 0
  • Hikashop Business
7 years 11 months ago #257549

1. I have submitted FTP access information so you can debug the issue.

2. I replaced the code, but it caused errors with displaying the custom fields so I backed out the change. See attached.

Attachments:

Please Log in or Create an account to join the conversation.

  • Posts: 82868
  • Thank you received: 13377
  • MODERATOR
7 years 11 months ago #257719

Hi,

1. I can connect to the FTP server but it seems that the user/password you provided is incorrect:
take.ms/m3w6D
Could you please double check ?

2. Try with that line instead:
echo '<p>'.implode('<br/>',$this->str_split_unicode(strip_tags($fieldsClass->getFieldName($field).': '.$fieldsClass->show($field,$product->$namekey)),50)).'</p>';

Please Log in or Create an account to join the conversation.

  • Posts: 31
  • Thank you received: 0
  • Hikashop Business
7 years 11 months ago #257733

Hi,

1. I have resubmitted the info via contact form.

2. That line of code worked, thank you.

Please Log in or Create an account to join the conversation.

  • Posts: 31
  • Thank you received: 0
  • Hikashop Business
7 years 11 months ago #258101

Any update on the custom fields debug? Thank you.

Please Log in or Create an account to join the conversation.

  • Posts: 82868
  • Thank you received: 13377
  • MODERATOR
7 years 11 months ago #258144

Hi,

Sorry for the delay
Well, it's the same as before. We're still not able to connect to your FTP with the same error message.
Could you maybe setup a file manager like extplorer so that we could edit the files directly on the website backend ?
It will avoid all that back and forth.

Please Log in or Create an account to join the conversation.

  • Posts: 31
  • Thank you received: 0
  • Hikashop Business
7 years 11 months ago #258152

I have submitted an email with backend (FTP) login information. Let me know if this still does not work for you. I can connect successfully with it.

Please Log in or Create an account to join the conversation.

  • Posts: 82868
  • Thank you received: 13377
  • MODERATOR
7 years 11 months ago #258235

Hi,

Thank you. We were finally able to connect and debug the situation. The problem actually didn't come from the PDF invoice plugin but from the fields class in HikaShop. We've added a patch to the 2.6.4 and applied the patch on your website.

Please Log in or Create an account to join the conversation.

  • Posts: 31
  • Thank you received: 0
  • Hikashop Business
7 years 11 months ago #258254

It appears everything is now working. Thank you, thank you, thank you!

Please Log in or Create an account to join the conversation.

  • Posts: 31
  • Thank you received: 0
  • Hikashop Business
6 years 10 months ago #285973

This issue has reared its ugly head again since updating to 3.2.1. Invoices are not displaying all custom fields. I see a note regarding custom field updates in 3.2.2 and the updated PDF invoice plugin. Will this fix my issue?

Please advise.

Please Log in or Create an account to join the conversation.

  • Posts: 82868
  • Thank you received: 13377
  • MODERATOR
6 years 10 months ago #285990

Hi,

With HikaShop 3.x the display options of custom fields have changed to be more fine grained.
So first, you need to make sure that the display settings of your custom fields are correct (you can save them once just to make sure that the settings are correct in the database).
Then, since the settings evolved, it also required changes in all the views displaying them.
Did you update the PDF invoice plugin as well ? If you didn't and only updated HikaShop, it's no wonder it doesn't work properly.
Also, if you have made an override of the PDF invoice file, you'll have to redo your PDF invoice override with the new version or you won't see the custom fields.

Updating to HikaShop 3.2.2 won't help with your problem.

The following user(s) said Thank You: leitzdesign

Please Log in or Create an account to join the conversation.

  • Posts: 31
  • Thank you received: 0
  • Hikashop Business
6 years 10 months ago #286044

I updated the plugin, set the new custom fields' corresponding invoice display settings, and re-added all overrides and styling to the PDF Invoice.

Looks like I'm good to go. Thank you.

Please Log in or Create an account to join the conversation.

Time to create page: 0.072 seconds
Powered by Kunena Forum