Guest checkout change information

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7 years 1 month ago #280869

Hi,

That's indeed the point we've added in the release to fix the issue.
We've done tests on our end and that fix solved the issue for us.
If you still have the issue after using the 3.2.1 please provide a link to the shop, a backend access, a ftp access and precise instructions to reproduce the issue so that we can look into it.

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7 years 1 month ago #280893

Hi,

Unfortunately i can't give you ftp access as for now. I will leave it as it is and update you later.

Thanks

Last edit: 7 years 1 month ago by kyratn.

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7 years 1 month ago #280894

Please ignore my message above. I have sent all required details via contact us form.

Thanks

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7 years 1 month ago #281077

Any update??

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7 years 1 month ago #281224

up

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7 years 1 month ago #281293

Hi,

I saw some activity in back-end and the issue seems to be fixed. Was it my template/settings or hikashop it self?

Kind Regards

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7 years 1 month ago #281284

Hello,

Please understand that "up" messages are not useful and could have the opposite effect.
Your request needed time in order to perform the tests and the investigation ; and since we made some releases last week, we had a lot of messages to deal with.

So I spent some time to investigate the issue and applied a fix.
That fix should be include in a future HikaShop 3.2.1 package.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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7 years 1 month ago #281299

Hi,

Yes, i know but i just thought to receive some kinda replay like Philip did before. My bad...

Anyway. Thanks for looking into it and keep that good job your are doing!

Have a great weekend.

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7 years 4 weeks ago #281368

Hi,

So i still have some issues with guest information behivour in checkout and not sure how can this be solved. The issue is like this.

I have 2 shipping methods. One is restricted to one country and other is restriced to shipping zone ( in this zone i have 51 countries ).
After selecting country from that shipping zone, pressing any next button, guest information first saves and then you need to press next button again to go to the next checkout step. Not user friendly....

If shipping method is restricted to one country only all works fine. A work around would be to create shipping method for each country i ship. But with 51 country its to much...


Looking to have this. Restrict one shipping method to one country and restrict other shipping method to ALL other countries. Those no need to press next button twice. Is there any solution or can this new guest information feature to be improved somehow?

Kind Regards

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7 years 4 weeks ago #281373

Hello,

Since there are a lot of message in that thread ; it's difficult to keep the track and the subject of the issue already changed some times.
So ; please create a new subject and provide details about your checkout workflow, information about the "mode" (legacy or not) and your HikaShop version number (Please note that I'm talking about the version number and not the build number).

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
The following user(s) said Thank You: kyratn

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