Coupon tax

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6 years 1 month ago #298393

Hi,

I'm not sure why it wouldn't work.
Do you have the "floating tax prices" setting activated ?
If you deactivate it, does it work ?
Could you provide a backend access so that we could check your settings ?
Also, this might require a FTP access if we can't reproduce the problem on our end, so please provide one too.
Please send these along with a link to this thread via our contact form :
www.hikashop.com/support/contact-us.html

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6 years 1 month ago #298444


I've found the solution ! In the configuration I had to change the field: Apply to Coupon -> to Before tax instead of After tax.

Now it works like a charm, but something has changed since the last update.

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Last edit: 6 years 1 month ago by zeguers.

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  • Posts: 82868
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  • MODERATOR
6 years 1 month ago #298447

Hi,

It's great you found the solution.
This option didn't exist before. Before the coupons tax was calculated using the "apply discount" option. But then you couldn't configure differently the tax behavior for the coupons and the discounts so we had to create a new option for the coupons specifically.

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