plugin socialnetwork , only me?

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13 years 2 months ago #24286

hi nicolas

sometime when a user hit click in the button "like" facebook , after that the plug its look dont load like this




sometimes show , other not but always fail when a user hit the button "like"

there is a version update od this plug??? or is problem facebook api?

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13 years 2 months ago #24287

If the tag is not replaced, it means that the plugin was not triggered by joomla which is usually because the plugin is unpublished.

If it doesn't work when you click on like, it's probably because you didn't configure your facebook account properly (with a valid Facebook admin) as explained in the documentation: www.hikashop.com/support/documentation/8...tworks.html#settings

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13 years 2 months ago #24288

is the same api key??

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13 years 2 months ago #24289

no it's not an api key, it's the id of your account/page/application

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13 years 2 months ago #24294

ok i proof all this ways to find mi ID facebook and dont work any.

1:

this link : graph.facebook.com/Cuentamelared.com , i replaced "Cuentamelared.com" with my account facebook id in this case "Cotizaloaqui.com" the teh result is :

"id": "100001869320972",
"name": "Saul Burgos",
"first_name": "Saul",
"last_name": "Burgos",
"link": " www.facebook.com/Cotizaloaqui ",
"username": "Cotizaloaqui",
"gender": "male",
"locale": "es_LA"

ok that is my ID facebook???? ok i set my id in the plug facebookadmin:100001869320972

dont work

the Object Debugger facebook says:

Required Property Missing og:title is required
Required Property Missing og:type is required
Required Property Missing og:url is required
Required Property Missing og:image is required

**************************************************

2: only set facebookadmin:Cotizaloaqui

becasue my profile is www.facebook.com/Cotizaloaqui

dont work again

the Object Debugger facebook says:

the field fb:admins should be a list IDs of profile facebook ......

*******************************************************************

3: i set all UR www.facebook.com/Cotizaloaqui

facebookadmin:http://www.facebook.com/Cotizaloaqui

dont work


the Object Debugger facebook says:
the field fb:admins should be a list IDs of profile facebook ......

***************************************************************************

4: i open a image in my album facebook and check the URL

www.facebook.com/photo.php?fbid=22395437...20972&type=1&theater

i used this fbid=2239543753942 , facebookadmin:2239543753942

dont work

the Object Debugger facebook says:

Invalid app ID

****************************************************************************

5: and 5 cry in my desk :(

Last edit: 13 years 2 months ago by chaka.

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13 years 2 months ago #24297

That's strange. I went to your website and I was able to like one of your products. There were no errors...
Also, I remember that you ere the one who explained to someone else on the forum how to get your id, so I'm surprised that it doesn't work anymore for you.

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13 years 2 months ago #24302

i dont know only happens in the product where the user hit like button

example this : cotizaloaqui.com/index.php?option=com_hi...3&category_pathway=0

cotizaloaqui.com/index.php?option=com_hi...3&category_pathway=0


i used this id : 100001869320972 from step 1


this 2 link nicolas can you see the button like???

i dont have idea of this . before the user never do click in like , but in this month some user tell me they hit in the button

i dont have idea of this

Last edit: 13 years 2 months ago by chaka.

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13 years 2 months ago #24303

I was able to see it 30 sec ago and when I clicked on it it worked perfectly, I had the product liked on my fb page.

Now the tag of the plugin is not replaced.

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13 years 2 months ago #24305

exactly nicolas this behavio is strange

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13 years 2 months ago #24313

hey nicolas i found the problem .

i notice that the amount of user dont change in the product with the error but in the others change

i have active cache in joomla so , i turn off and the problem resolved :cheer:


the cache joomla is the problem .

one more question in my id facebook ... i am rigth ?

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13 years 2 months ago #24329

So the cache should indeed be disabled. Anyway, you will have other problems with HikaShop if you activate the cache on your website as HikaShop needs to display things dynamically so it's a good thing to have it turned off.

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13 years 2 months ago #24349

ok thanks

should add this information in the documentation online :)

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