Importing and characteristics issues

Here is an example of what is occurring. We deleted products and are re-importing. Although the associated "Glove Size" characteristics are set up, it is not associating the characteristics.

174.121.38.60/~hhware/index.php?option=c...&category_pathway=64


In order to "fix" it. I have to delete the entire characteristic file (ie Glove Size) and reenter the entire list in order for it to work.


And this one...all of the characteristics aren't showing, specifically sizes 1,2,3,4,5...but they are in the characteristic file called Size.

174.121.38.60/~hhware/index.php?option=c...&category_pathway=61

I will give you backend access via private message. You actually have it.

Thank you.

I've been over this in another thread, that will be the case. There are reason why we have so many characteristics. There are several products with MULTIPLE characteristics...and some of them have the same variant. For instance -- Width - Reg, Slim, Wide and Lenth: Reg, Petite, Tall

The problem I am having is the characteristics are set up...and I import a file. We discovered we left some data off and deleted the products. We added the info (more enhanced product names and descriptions), re-upload and then some of the characteristics won't assign.

It's not the file, because when I delete the characteristic file (like glove size for instance) then delete the products, if I then re-set up the characteristics, then upload the file again, it works.

Therefore, it seems to me, that it doesn't matter that I have several characteristic files with similar data...something goes wrong when I have to delete products and try to upload them again. It doesn't happen with ALL The variants, just some. I'll have 5 sizes (or more) and it will associate some, but not others.

So please help me understand why this is happening. One big "size" file is not going to work. I had that ORIGINALLY and this happened and I had to delete and re-create the great big size file...and that was a huge pain.