Hikashop affilate program problem

  • Posts: 21
  • Thank you received: 0
12 years 7 months ago #44692

I try to enable Hikashop affilate progran and create baner.
URL: domain.com/?friend_id=1 from user A
Then i register new user B from this url

Made a new order by User B change it status to shipped, and nothing happend with User A bonus it still 0

How can i track refferal user id in system while new partner is registering?

System plugin is enabled.

What's wrong?

Last edit: 12 years 7 months ago by KRStwo.

Please Log in or Create an account to join the conversation.

  • Posts: 21
  • Thank you received: 0
12 years 7 months ago #44693

I found user_partner_id in hikashop_user table
and it 0 at all users.

What's wrong?
How can i track ths bug?

Please Log in or Create an account to join the conversation.

  • Posts: 21
  • Thank you received: 0
12 years 7 months ago #44753

few more tests

i try to manually change user_partner_id in hikashop user table, to referral's user id

user A has a id=1
user B has a id=88

i try to set at user B user_partner_id to 1. nothing changed

what i do wrong? how i shoud diagnose the problem?
support please help me

Please Log in or Create an account to join the conversation.

  • Posts: 82863
  • Thank you received: 13372
  • MODERATOR
12 years 7 months ago #44886

Hi,

The partner for orders do not use these fields for sales fees but the order_partner_xxx fields of the hikashop_order table.

If you go in the Affiliate->Clicks menu, do you see the click of your user B ?
If you look in the cookies of the browser of user B, do you see an affiliate cookie for your website ?
If yes, it means that the system detected the user B as being an affiliate of the other user. Otherwise, edit the user A via the HikaShop customers listing and make sure that the affiliate program is activated for him.

Please Log in or Create an account to join the conversation.

Time to create page: 0.058 seconds
Powered by Kunena Forum